When auto-installing HP scanning software from the HP Scanjet 4070 Photosmart product installation CD for Windows, the installer checks the version of the operating system and quits with a message stating that the OS (Windows Server 2003) is not supported by the software. I looked at the HP website which suggested a workaround of manual installation of the drivers only in the hpsw subdirectory. I also tried letting Windows' Add Hardware driver scan use the CD to find the driver. Both methods resulted in installed TWAIN and WIA drivers (yes, I enabled the WIA service first, which is disabled by default).
Windows now thinks I have both a TWAIN (HP Scanjet 4070 TWAIN 1.0) and WIA (WIA-HP Scanjet 4070 1.0) driver, but neither responds to Photoshop CS (or myriad other scanning apps). The TWAIN driver error is "Unable to Communicate... Unable to open default Data Source...TWAIN Source Manager operation failed". The WIA driver error is "Unable to initialize..." The scanner lamp does turn on and there is mechanism movement on system reboot, so I know the USB 2.0 interface is talking (or at least initializing).
I used HP online support chat, and their reply was "unsupported" with no offer of a workaround.
Is there a manual installation process, workaround, or third-party driver solution for my current scanner? And if not, and I return it to the retailer, does any OTHER major scanner manufacturer's scanner work with Windows Server 2003 even though none of them publicly say on their websites that their imaging/driver software supports the OS (even though all are compatible with XP)?
Microsoft's approved hardware list of scanners for Windows Server 2003 is understandably short, given that few are crazy enough as I am to share workstation and server functions on the same computer. ;)
Thanks,
Alan
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