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7.2

HP 5400c - Sorry, could not find required library

Asked by eoinej in Computer Scanners by HP

Tags: find, required, could, library, sorry

I have used my HP 5400c scanner without problem for some time.
My op system is Windows 98se, Pentium111
Suddenly I get this message from HP Preciscion Pro when I try to use the desktop shortcut: Sorry, could not find required library. (Please, reinstall scanning software)
I have reinstalled the software, I have followed all the instructions I can find on disconnecting the scanner and uninstalling/reinstalling the software on the HP site, I have even reinstalled Windows 98se completely but to no avail, I keep getting the same message.
Can anyone help?
[+][-]04/11/05 02:12 AM, ID: 13751195Accepted Solution

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About this solution

Zone: Computer Scanners by HP
Tags: find, required, could, library, sorry
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Solution Provided By: nobus
Participating Experts: 3
Solution Grade: A
 
[+][-]04/11/05 07:41 AM, ID: 13753284Assisted Solution

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[+][-]04/12/05 09:15 AM, ID: 13764026Assisted Solution

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