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02.12.2008 at 11:20AM PST, ID: 23157292
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7.4

How do I reset the administrator password on an HP 9100C Document Sender that has v4.0 firmware?

Asked by ipremise in Computer Scanners by HP

The workaround password of "erase password please" doesn't work.  Also "password", and "erase password" don't work.  I can't upgrade the firmware to 5.x because the device is asking for the administrator password to do this.Start Free Trial
 
 
[+][-]02.13.2008 at 12:30AM PST, ID: 20882537

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About this solution

Zone: Computer Scanners by HP
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Solution Provided By: bradleys40
Participating Experts: 1
Solution Grade: B
 
 
[+][-]02.13.2008 at 09:58AM PST, ID: 20886457

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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