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07.18.2008 at 04:07PM PDT, ID: 23578480
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6.2

How do I install the scanner component of my HP OfficeJet 5510 if the factory drivers don't work?

Asked by Amerioca in Computer Scanners by HP, Printers by HP

Tags: , , ,

I have installed every driver package (corporate, basic, full, etc) available on the HP Support site for the OfficeJet 5510, but the scanner is never recognized and doesn't work, even when requested from the All-in-one.  The printer works fine.  The scanner is not defective, because it is recognized and works fine when connected to other computers, including my notebook.  Start Free Trial
 
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[+][-]07.19.2008 at 01:38AM PDT, ID: 22041828

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[+][-]07.19.2008 at 08:36AM PDT, ID: 22042787

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[+][-]07.24.2008 at 06:18PM PDT, ID: 22085230

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[+][-]07.24.2008 at 11:26PM PDT, ID: 22086349

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[+][-]07.25.2008 at 01:25AM PDT, ID: 22086782

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[+][-]07.25.2008 at 08:22AM PDT, ID: 22089359

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[+][-]09.01.2008 at 10:46AM PDT, ID: 22361783

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About this solution

Zones: Computer Scanners by HP, Printers by HP
Tags: HP, OfficeJet 5510, 5510, All-in-one Printer
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Solution Provided By: Computer101
Participating Experts: 2
Solution Grade: A
 
 
 
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20081112-EE-VQP-42 / EE_QW_2_20070628