Did you use the HP software to install the printer?
You can add the printer by creating a new ip address port:
follow directions
http://it.cas.psu.edu/Trai
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Question
Can't scan with HP Officejet Pro L7600
I can't get the HP installer to recognize my Officejet Pro L7600 on the network, so I can't use the solution center to scan from it.
I already had to fight with HP's software to get it installed once because they don't have a 64-bit driver. The full installation would fail so I finally used the basic setup, then installed components from the full setup manually, but it still won't recognize it for solution center.
I am using Vista sp2 64-bit.
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Answers
The driver for the 7650 appears to be the same as for the 7680. If not they are included in the same download. There is no error message, it just says it couldn't find any devices on the network.
- hpPrinterInstallError-cantFindPr.jpg
- 157 KB
Screenshots of printer setup dialogs
I have looked around and the only thing that I can find for alternate software is using WIA (Windows Image Acquisition), but I don't have a compatible driver for that either.
Any suggestions of alternate scanning software would be greatly appreciated.
I guess it could be a conflict, but I don't have any extremely unusual software installed.
I would suggest
VueScan
http://www.hamrick.com/
You can try this.. It is called Kofax Virtual ReScan.. It is available from HP's website. It is a software for scanners however it may work with your all in one..try it..
http://h20000.www2.hp.com/
That worked. Although it seems to want a license, it worked fine for my limited tests. It did help me find that I could run the hp scanning program from the command line and bypass the solution center issue without loosing the functionality of hp's software. The command line is "C:\Program Files (x86)\HP\Digital Imaging\bin\hpqscnvw.exe" on my system and should be the same on most because of the way hp likes to install its software.
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by: ti84pPosted on 2009-10-04 at 15:47:39ID: 25491426
Also, I am on a laptop connected via wifi to the router that the printer is plugged into. The printer is accessible over the network by its ip. It is also configured to use a static ip.