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7.2

Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)

Asked by markric in Computer Scanners

Tags: cannot, load, still, previous, hardware

I have a Canon Ixus V and a Lexmark X83 Printer/Scanner connected to my PC running XP Home. I have started to get the message "Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)" after tidying up my machine. I have looked at various help files/Forum etc but the message seems to be you have to disconnect the scanner, re boot and then use the camera. What I don't understand is that I didn't have this problem before my recent tidy up? I really don't see why XP can't run both devices?
Any help much appreciated
Mark
[+][-]05/20/04 10:43 AM, ID: 11119746Expert Comment

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[+][-]05/21/04 12:15 AM, ID: 11124438Author Comment

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[+][-]05/22/04 07:22 AM, ID: 11133025Accepted Solution

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About this solution

Zone: Computer Scanners
Tags: cannot, load, still, previous, hardware
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Solution Provided By: bibhutikumar
Participating Experts: 3
Solution Grade: B
 
[+][-]05/22/04 09:49 AM, ID: 11133775Author Comment

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[+][-]06/20/04 04:50 AM, ID: 11354096Expert Comment

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