Question

Ricoh Aficio 270 Network Scanning

Asked by: pkelley47

I was wondering how to set up network scanning properly for an Aficio 270 on a Windows 2000 network. The documentation/knowledge base on Ricoh's website is paltry. All that I've found from Ricoh is a Q&A that tells you to utilize the TWAIN driver for network scanning. That's all it says. I've tried installing the TWAIN Driver Ver.2 that I downloaded from Ricoh's website onto a Windows 2000 computer, but I get an error message when I try to scan from any program (because it doesn't have an actual scanning program of its own).

For example, with Microsoft Photo Editor, after I select the scanner resource (TWAIN driver), and go to "File" then "Scan Image", I receive a 'TWAIN Driver Ver.2' error message that says: "12320: Power off or cable problem. Check the scanner." After I click OK, I get a 'Microsoft Photo Editor Acquisition Error' that states: "TWAIN Cannot Open Data Source. Please reinstall your scanner software." The printer portion was easily installed and works fine, by the way.

I have tried reinstalling the TWAIN driver, but it doesn't help. I have installed the ScanRouter Lite Ver.2 on one of the Windows 2000 Servers and the DesktopBinder Lite on the desktop that I was trying to get everything set up on. These programs have very little documentation, but I have tried scanning from and got no luck. Is there any documentation that is out there elsewhere or anyone else who has had this problem? Its very urgent for me to get this resolved, so any help whatsoever would be greatly appreciated.

What we're working with here:

Ricoh Aficio 270
Windows 2000 Server/Professional
TWAIN Driver Ver.2
Microsoft Photo Editor (or anything else)

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Asked On
2004-05-28 at 05:55:15ID21005644
Tags

12320

,

ricoh

,

twain

,

aficio

,

270

Topic

Computer Scanners

Participating Experts
3
Points
500
Comments
5

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Answers

 

by: RHLimitedPosted on 2004-06-21 at 01:56:58ID: 11357817

This morning, we just got this error too for the first time. I duly searched the web and read your posting, but no one has replied! We have 3 RICOH scanners used by >20 users on 2 floors. All the users on one floor got this error, so I rerouted one user to a scanner on the other floor and it worked ok, so I am pretty sure that it is a hardware error and nothing to do with software etc. (Of course you should try all the obvious - comms cable, power, but you know that). Cheers.

 

by: HavoqPosted on 2004-07-12 at 18:02:13ID: 11535105

Unfortunately you have one of the first scanning multifunction that Ricoh made.  From my understanding, you can either scan directly to a workstation via a scsi cable, or through an optional beige box.  Unfortunately I cannot remember the name of the box, something like BC-1, since I have not had any connectivity issues as of recent.  ScanRouter Lite V2 will most likely not help because it was designed to work on newer multifunctions designed around the GW architecture.  To network scan, your options are to either find one of those "beige boxes" or upgrade your copier.  I would suggest, although not likely the best option for the end user, purchasing or leasing a new copier.  The new copier will include support for network scanning and ScanRouter/DesktopBinder.  If you have any further questions, feel free to write back.  

 

by: wyliecoyoteukPosted on 2004-09-01 at 16:54:42ID: 11959086

just stumbled across this, so for information only:
The 270 only supports scanning via a second network card and scanning option, i.e. unless you have 2 network connections to the copier, you don`t have scanning .
If you have it, it works with  scanrouter2, but you have to set the delivery server address on the copier manually.
Later models only support scanning via a single network connection, if you have the printer/scanner option, (not just the printer option).
None of the range support scanning via parallel port.
The scsi connection was required for the even earlier 401 /500 models.
(and by the way the scanrouter etc. docs on the installation discs are quite good)

20120131-EE-VQP-002

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