July 20, 2008 03:59am pdt

1. nobus 24,811
2. wyliecoy... 14,296
3. hdhondt 7,975
4. captainr... 5,172
5. michko 4,780
6. MASQUERAID 3,500
6. b0lsc0tt 3,500
8. souseran 3,100
9. croberds 2,750
9. molerner 2,750
11. jared_luker 2,600
12. MidnightOne 2,500
13. briancassin 2,100
14. Callandor 2,000
14. Merete 2,000
14. RDAdams 2,000
14. analliah 2,000
14. Guest85 2,000
14. richammond 2,000
14. Rabbit80 2,000
14. retechguys 2,000
14. mpfister 2,000
14. MikeMCSD 2,000
14. lherrou 2,000
14. Lyndy333 2,000
14. rorya 2,000
14. shoaibbh... 2,000
14. Onthrax 2,000
14. techno-wiz 2,000
14. Pearl_ex... 2,000
14. Azanulbyzar 2,000
14. macsek 2,000
14. mattcarver 2,000
14. D_Brugge 2,000
14. peter57r 2,000

1. nobus 90,241
2. khkremer 62,337
3. mcp_jon 41,781
4. lherrou 36,520
5. MASQUERAID 29,205
6. wyliecoy... 25,296
7. jbrugman 16,135
8. hdhondt 15,150
9. briancassin 11,940
10. michko 9,405
11. dogztar 8,882
12. b0lsc0tt 8,600
13. mircklex 8,320
14. weed 7,839
15. patrickab 6,015

03.21.2008 at 01:18PM PDT, ID: 23260549

	[x] Attachment Details

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1.4

Scanner not working when request being generated from computer

Zones: Computer Scanners by General, Printers & Scanners, Windows XP Operating System

Tags: Acer, Acerpower Desktop, F5, Samsung and Brother Scanner linked by USB, Error during scan please restart the program and/or switch the device off, then switch it on again and wait while it warms up

I can scan from my scanner to my computer, but when I try to trigger the scan from my computer using various software packages including photoshop, Smartthru, Control Panel. I have tried this with 2 different scanners Brother and Samsung and they both work on other computers. I have cleared my usb drivers and installed, I have made sure I have the latest drivers for both scanners installed (uninstalled and reinstalled several times). Removed Twain32 (instructions from Samsung). Have set my DEP to allways off. As a last resort I cleared my computer down and reinstalled everything to original factory settings, as the brother scanner used to work on this computer at least 12 months ago, sadly that didn't work. I am now at the end of my rope as I do alot of scanning for my job and need this function to work. Sadly cannot afford a new computer, so really need to get this sorted.

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Question Stats

Zone: Computer Hardware

Question Asked By: jogrist

Solution Provided By: BillDL

Participating Experts: 5

Solution Grade: B

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