Question

Xerox M20i scan to e-mail

Asked by: hamada669

i am trying to configure the scanner to send mail . I follow up the instructions in the manual . when I try to test it I got LDAP commutation error and smtp error .
how you can I configure  Xerox M20i Work Centre to be able to scan to e-mail.

Thanks

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Asked On
2009-01-10 at 20:55:30ID24041841
Tags

Scanner .LDAP error

Topics

Computer Scanners

,

Networking Hardware

Participating Experts
1
Points
250
Comments
6

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Answers

 

by: ACollyerPosted on 2009-01-11 at 08:25:19ID: 23348770

You might need to enter a path in the "Search Directory Root" box as a base dn, where LDAP should look for the user you're authenticating as (and perhaps to obtain a list of users within the directory as well.)

For example, if you want to search the entire directory, you might use something like
DC=mydomain,DC=co,DC=uk

Or searching inside a specific OU:
OU=myusersou,OU=mydepartment,DC=mycompany,DC=co,DC=uk

Could you let us know the exact error you get (both LDAP and SMTP)? Good luck :)

 

by: hamada669Posted on 2009-01-12 at 06:13:17ID: 23353294

hi ACollyer

i can send mails from the scanner , but i cann`t query the GAL , it come up with "LDAP commutation error " on the scanner LCD. i can store locally 100 users on local address list, please advice

Thanks .

 

by: ACollyerPosted on 2009-01-12 at 06:45:17ID: 23353565

Is it Active Directory/Exchange you're querying via LDAP? I think entering an LDAP path into the place I mentioned above might help.

Also, it is often conventional to log in to LDAP with a user@domain username instead of just the username.

Have a look at the image I've attached - I think this is where you may be able to find the Global Address List (unfortunately my experience with Exchange is limited, so this may or may not be relevant to your problem.)

 

by: hamada669Posted on 2009-01-12 at 23:09:13ID: 23360537

hello ACollyer

still cann`t query the GAL from the scanner.  i added the DN name . also "user@domain" /
thanks mate.

 

by: ACollyerPosted on 2009-01-13 at 04:27:24ID: 23361889

Hi, Can you try keeping the settings you have there, except uncheck the "Append Base DN" checkbox?

 

by: hamada669Posted on 2009-10-05 at 06:16:50ID: 31533254

the answer helped

20120131-EE-VQP-002

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