Question

How can I get my Microtek Scanmaker III SCSI scanner to work on Vista x64

Asked by: rjjacques

Does anyone know how to get a Microtek Scanmaker III SCSI scanner to work on Vista x64 ? I have an Adaptec 2940UW SCSI card. The scanner was working perfectly fine on Windows XP 32bit and Vista 32bit on the exact same hardware. I just installed Vista x64 on the computer and the only thing that I cannot get to work is my scanner.

I have tried various instances of Scanwizard but none of them recognizes the SCSI card (I only have "Image still device" in the list for Scanner Check). The SCSI card is seen in Vista64 by device manager (no red X or yellow check mark) using the 7800 emulation driver.

Of course, getting a more recent scanner could be an option, but I am trying to avoid to spend $500+ right now on this (it's a legal-sized scanner, hard to find and/or expansive).

Thanks

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Asked On
2009-02-17 at 12:16:36ID24151587
Tags

Microtek Scanmaker Vista x64

Topic

Computer Scanners

Participating Experts
1
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Comments
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Answers

 

by: rjjacquesPosted on 2009-02-18 at 15:59:33ID: 23676538

I downloaded the file along with yet another more recent version 4.72, and the setup file tells me the platform I have is not the right one for this program. I used winzip to extract the files manually and ran the install.bat with XP64 parameter. It installed the files, but it still does not recognize the scanner. ASPICHK also finds nothing: no version are listed beside all 4 of the dll it checks for, even though the DLLs are there.

 

by: amila_hendahewaPosted on 2009-04-07 at 11:14:28ID: 24090211

sorry for dealy in replying. have you solved this?

 

by: rjjacquesPosted on 2009-04-07 at 16:08:48ID: 24092787

Nope. See my previous comment; that is where I am sitting now.
I did buy another scanner, but I have not connected it yet.

 

by: amila_hendahewaPosted on 2009-04-08 at 22:30:48ID: 24104247

why not contact microtek support

 

by: amila_hendahewaPosted on 2009-04-08 at 22:46:39ID: 24104306

 

by: rjjacquesPosted on 2009-04-09 at 14:31:59ID: 24111906

Microtek USA no longer exists for scanners.

 

by: rjjacquesPosted on 2009-08-26 at 13:23:41ID: 25191843

All the latest drivers available somewhere on the Internet simply do not operate on Vista 64. Changed the scanner for newer model that does.

Thanks anyhow to everyone.

20120131-EE-VQP-002

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