Question

Set up network scanning on older Panasonic DP-2310 Multifunction Copier/Printer

Asked by: Zsaltzman

A client has an older Panasonic DP-2310 multifunction copier, which supports network scanning.  I do not have the original software that came with the unit, and all I can find online is a print driver.  This model looks to be similar to the DP-3010.

On the copier itself, I can set up users in the address book for scanning, however, I can't get it to actually work.  In the address book setup for scanning, I create a new entry, add the name, then it asks for a "Key Name" not sure what that is.  I enter the IP address of the PC I am trying to scan to, and verify the port that it wants to use.  I have turned the firewall off on the PC I am trying to scan to.

Does anyone know what I am missing here?  There is also an option for "DD" where I can input a username, password, and network path, but I cannot get that to work either.

I have verified the firewall, IP address of the PC, and IP address of the copier (the PC can ping the copier).

Any help is greatly appreciated.

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Asked On
2009-06-19 at 13:29:22ID24507006
Tags

Panasonic

,

Scanning

,

Network

Topics

Computer Scanners

,

Printers

,

Windows XP Operating System

Participating Experts
2
Points
500
Comments
4

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Answers

 

by: nobusPosted on 2009-06-20 at 00:51:49ID: 24672861

i would contact panasonic, and check if they can supply the install CD

 

by: jrtecPosted on 2009-07-02 at 09:21:17ID: 24764969

Have look at: http://www.panasonic.net/pcc/support/mfp/
Try using the some of the software provided there like
Read the descriptions for each one of them and the supported models.
I think you will find some interesting stuf there.

Communications Utility
Device Monitor
Document Manager / Document Viewer
Fax Driver
Memory Card Print Utility
Network Configuration Editor / Address Book Editor
Network Configuration Editor / Address Book Editor Model Module
Panafax Desktop
Quick Image Navigator
Web Device Monitor
Network Accounting Manager Model Update
MetaConsole for Panasonic
Software / Documentation for InternetFax

 

by: ZsaltzmanPosted on 2009-07-13 at 12:10:23ID: 24842841

Thanks jrtec, I think I have found the correct software from the site you provided.  I will update this question when I make my next visit to the client.

 

by: ZsaltzmanPosted on 2009-07-13 at 15:36:27ID: 24844672

The client resolved the issue without my knowledge, so I am splitting points, as the info may be useful for others.

20120131-EE-VQP-002

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