I have a computer running Windows XP Service Pack 2 and is completely up to date. We use Axalto/Schlumberger smart card readers and the Schlumberger CSP for our cryptographic service provider. With everything installed the computer will not detect that a smart card is inserted into the smart card reader, so the client can not log on to the computer. I checked the device manager and the reader is listed and using the correct drivers. I also reinstalled the CSP as well as the drivers to make sure. The smart card service is started and set to automatic as well. I have used different smart cards, smart card readers, and change which usb port the reader is plugged in to. I have confirmed that the cards and readers work on other computers. Thank you in advice for your help.
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