Advertisement

01.15.2008 at 01:09PM PST, ID: 23085362
[x]
Attachment Details

Smart Card Reader does not detect card

Asked by RABIT2 in SmartCards & Readers, Windows XP Operating System, Peripherals

Tags: Axalto Reflex USB v.2, Smart Card reader, Version 2/3

I have a computer running Windows XP Service Pack 2 and is completely up to date.  We use Axalto/Schlumberger smart card readers and the Schlumberger CSP for our cryptographic service provider.  With everything installed the computer will not detect that a smart card is inserted into the smart card reader, so the client can not log on to the computer.  I checked the device manager and the reader is listed and using the correct drivers.  I also reinstalled the CSP as well as the drivers to make sure.  The smart card service is started and set to automatic as well.  I have used different smart cards, smart card readers, and change which usb port the reader is plugged in to.  I have confirmed that the cards and readers work on other computers.  Thank you in advice for your help.Start Free Trial
[+][-]01.16.2008 at 09:28AM PST, ID: 20673970

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]02.11.2008 at 03:37PM PST, ID: 20871415

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: SmartCards & Readers, Windows XP Operating System, Peripherals
Tags: Axalto Reflex USB v.2, Smart Card reader, Version 2/3
Sign Up Now!
Solution Provided By: RABIT2
Participating Experts: 0
Solution Grade: A
 
 
 
Loading Advertisement...
20080716-EE-VQP-32 / EE_QW_2_20070628