October 14, 2008 09:43am pdt

1. AnthonyR... 15,875
2. Callandor 6,664
3. f-king 6,600
4. kode99 5,500
5. strung 5,250
6. aneeshch... 4,000
6. Jk387 4,000
8. nobus 3,500
9. harbor235 3,400
10. pheidius 3,250
11. LucF 3,000
11. and235... 3,000
13. Miltiadis23 2,800
14. rpalmeira22 2,500
15. tigermatt 2,400
16. jss1199 2,000
16. agt-web 2,000
16. molerner 2,000
16. YoungBo... 2,000
16. ngravatt 2,000
16. SStory 2,000
16. avatar-e 2,000
16. btpringle 2,000
16. glcummins 2,000
16. wjester 2,000
16. roshkins 2,000
16. albsys 2,000
16. Salman4... 2,000
16. DartPC 2,000
16. whsum 2,000
16. garethc30 2,000
16. Frosty555 2,000
16. shasunder 2,000
16. cuziyq 2,000
16. RobWill 2,000
16. avgavg 2,000
16. JanSchot... 2,000
16. slam69 2,000
16. darron_c... 2,000

1. Callandor 21,096
2. AnthonyR... 17,275
3. kode99 12,200
4. f-king 7,300
5. nobus 6,200
6. fredshovel 6,064
7. sparkmaker 5,648
8. aneeshch... 5,500
9. strung 5,250
10. lherrou 5,228
11. darron_c... 5,000
11. and235... 5,000
11. scrathcyboy 5,000
14. garycase 4,464
15. eoinosullivan 4,000
15. Jk387 4,000
17. Merete 3,875
18. pheidius 3,750
19. Visual3D... 3,600
20. uetian1707 3,500
21. harbor235 3,400
22. Jstncase 3,250
23. RobWill 3,000
23. LucF 3,000
25. PUNKY 2,900

07.25.2008 at 10:54AM PDT, ID: 23596271

	[x] Attachment Details

[x]

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8.0

USB Camera works until the computer is rebooted and then it requires a full shutdown or it is unplugged and replugged

Asked by TELLERMETRIX in Computer Web Cameras, Computer Motherboards

Tags: Microsoft, Windows, all versions, Ken-A-Vision, Megapixel Vision Viewer, 7890UM, USB Camera

I'm having a strange problem with a camera reseting on reboots. It appears that the camera doesn't reset properly when the computer is restarted because when we try to launch any program showing live video of the camera it hangs for about 40 seconds and then only a black image appears. Uninstalling and resinstalling the driver does not resolve the issue. The only way to get the camera to get a live picture is to unplug the camera and plug it back in or shutdown the computer completely and turn it back on. This occurs on every computer that we use. We are using Ken-A-Vision USB cameras model 7890UM on Windows XP and Small Business Server 2003 Prem computers. The motherboards are various Intel Desktop Boards D865GLC, D845GLAD, D975XBX and DQ965GF. I orginally though that it was a conflict with our software application and have tried all services packs with fresh installs of Windows without success. I've also purchased USB 2.0 PCI cards and the problem still occurs when using those ports. The only computer I've tested that doesn't have the issue is a Toshiba Laptop.

I have reported this to Ken-A-Vision's tech support department and since they haven't experienced the problem they are unable to assist. This problem started occuring when they updated the internal componets of that model of the camera.

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20080716-EE-VQP-32 / EE_QW_2_20070628

USB Camera works until the computer is rebooted and then it requires a full shutdown or it is unplugged and replugged

Asked by TELLERMETRIX in Computer Web Cameras, Computer Motherboards

Tags: Microsoft, Windows, all versions, Ken-A-Vision, Megapixel Vision Viewer, 7890UM, USB Camera

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