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04/11/2009 at 10:01AM PDT, ID: 24314700
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6.4

Black screen on Webcam

Asked by duz in Computer Web Cameras, Peripherals

I have a new Hue HD Webcam that after an apparently successful installation produces a black screen in Skype (see attached picture) but the inbuilt mic works OK.  Same result on all USB ports.

I installed it on a different PC but using the same version of windows XP and it works perfectly, mic and video.

Where could the problem be?
Attachments:
 
Screenshot of Skype video settings
Screenshot of Skype video settings
 
[+][-]04/11/09 03:56 PM, ID: 24123942

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About this solution

Zones: Computer Web Cameras, Peripherals
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Solution Provided By: duz
Participating Experts: 1
Solution Grade: A
 
 
 
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20091028-EE-VQP-85 - Hierarchy / EE_QW_3_20080625