Question

"Enter" webcam driver problem

Asked by: jatin_sadana

PC
Windows Vista, 4gb RAM, 320gb HDD, 5600+ CPU, M3A78-EH MotherBoard

I have a webcam, Its company name is "Enter". It works fine on Windows XP (I have two OS). But gives Code 19 error on Windows Vista.

There are no driver support from the manufacturers website. When I connect it windows tells me that its chipset is SN9C201 and gives me a website from where I can download the drivers.
But the driver doesn't work.

I tried searching for the drivers for the cam on google and downloaded them but still same Code 19 error.

The driver on cd doesnt work either and code 1 error comes up.

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Asked On
2009-08-04 at 15:43:56ID24626521
Tags

Cam installation Problem

Topics

Computer Web Cameras

,

Drivers

Participating Experts
2
Points
500
Comments
10

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Answers

 

by: krazyjakeePosted on 2009-08-04 at 16:08:53ID: 25019035

Try using a hardware identifier program like Driver Magician or something similar.

If it still fails, it's possible that it just isn't meant to work on windows vista.

 

by: jatin_sadanaPosted on 2009-08-04 at 16:27:41ID: 25019163

Its "Enter USB 2.0 PC Camera" as shown in Windows XP

 

by: coral47Posted on 2009-08-04 at 23:29:02ID: 25020564

Try right clicking the XP setup or driver file, and see if Vista gives you the option to install in XP Compatibility Mode.

 

by: jatin_sadanaPosted on 2009-08-05 at 05:27:13ID: 25022556

Done that, no it doesnt work. Driver magician is of no help either. It shoes all other devices except the cam.

 

by: krazyjakeePosted on 2009-08-05 at 05:29:03ID: 25022573

Then it's most likely that it just isn't compatable with windows vista.

 

by: coral47Posted on 2009-08-05 at 19:28:04ID: 25029652

After doing some poking around, I think I agree with krazyjakee.
Code 19 is mostly means a driver issue. I saw it listed a lot with Code 39 and 31, which are CD/DVD problems, and are fixed by removing the "upper and lower filter" entries from the Registry.

You might try installing the Vista Codec Package, but don't hold you breath.
http://www.free-codecs.com/download/vista_codec_package.htm

 

by: jatin_sadanaPosted on 2009-08-06 at 02:48:00ID: 25031504

Ya, I read on MS support site too that we can change some registry entry manually as a last resort for code 19. But the link to the registry entry page is broken. May be someone else can tell me what changes need to be made to the registry?

 

by: coral47Posted on 2009-08-06 at 18:27:40ID: 25039399

This is the XP location, but according to this, Vista is the same:
http://www.randomfix.com/2007/04/12/windows-vista-%E2%80%93-missing-cddvd-rom-drive/

Open regedit and find the following key:  
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
 
Right click in the upper and lower filter entries in these keys and press delete.
Reboot and check if it is OK now.  

 

by: jatin_sadanaPosted on 2009-09-08 at 21:53:18ID: 31611688

Finally, it worked this time for some reason. I installed in 2000 compatibility mode no XP. and then restarted PC as told by the setup and it woprked.

Thanx

 

by: coral47Posted on 2009-09-08 at 22:06:41ID: 25288360

Thank you much.    : )

20120131-EE-VQP-002

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