gpefley
asked on
HP LaserJet 4, Error 22
Have an HP Laserjet 4 connected to the parallel port of a Dell PC. When I turn on the LaserJet, it shows "22 error" and the Form Feed light is on. After a few seconds the green ready light comes on, and the On Line light comes on (steady), and the Form Feed light is on. The same thing occurs if the printer is directly connected to the parallel port, or is routed through the external Zip drive. By fiddling around with the reset, and a number of combinations, I can print a page correctly from time to time, so there is a connection to the data coming from the computer. ??? Thanks for your assistance. I heard from you from PC World. The only option I saw below was "Banner Exchange" or "Search Engine".
ASKER
The first time, it prints some characters. The second time it prints correctly (at least the first page), It goes back to a condition of the Ready light continuing to blink, then after a while the Form Feed light comes on, then goes off, and on and on. Resetting doesn't clear the situation. The Error 22 message comes back sometimes.
check this HP note:
http://www.interactive.hp.com/cgi-bin/cspt/ljxxxx/dyndocwrap.pl?lid=general&fid=bpl03587&pid=
sorry that I can't figure out how to make the page location blue so it is a link.
bill
http://www.interactive.hp.com/cgi-bin/cspt/ljxxxx/dyndocwrap.pl?lid=general&fid=bpl03587&pid=
sorry that I can't figure out how to make the page location blue so it is a link.
bill
OLDGREYGUY is correct.
Another possible solution is to add an additional I/O card,
to create an 'LPT2:' port, so that your ZIP drive can have
exclusive access to 'LPT1:', and your printer can have
exclusive access to 'LPT2:'.
Another possible solution is to add an additional I/O card,
to create an 'LPT2:' port, so that your ZIP drive can have
exclusive access to 'LPT1:', and your printer can have
exclusive access to 'LPT2:'.
gpefley
Try downloading the latest driver from hp.com and re-install. It sounds as if your printer has a problem interpreting what it's being told to print which is usually a sign of a defective printer driver.
Let me know how this goes...
willie
Try downloading the latest driver from hp.com and re-install. It sounds as if your printer has a problem interpreting what it's being told to print which is usually a sign of a defective printer driver.
Let me know how this goes...
willie
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Despite what 'Gtrist' wrote, I still think that OLDGREYGUY is correct.
Have you tried printing a self test page from the printer itself?
Disconnect the printer cable from the printer, and see if you can't print out a self test page.
One thing you might want to try is to turn the printer on while holding down the "ON LINE" button. The printer will display "08 COLD RESET". That resets the printer to factory default configuration and if it is a printer problem with configuration that will take care of it.
When did this printer quit working?
Let me know,
Thanks
JRHelgeson
Disconnect the printer cable from the printer, and see if you can't print out a self test page.
One thing you might want to try is to turn the printer on while holding down the "ON LINE" button. The printer will display "08 COLD RESET". That resets the printer to factory default configuration and if it is a printer problem with configuration that will take care of it.
When did this printer quit working?
Let me know,
Thanks
JRHelgeson
have you checked bilateral communication on LPT1 (some computers doesn't have)
GREETINGS!
This question was awarded, but never cleared due to the JSP-500 errors of that time. It was "stuck" against userID -1 versus the intended expert whom you awarded. This corrects the problem and the expert will now receive these points; points verified.
Please click on your Member Profile and select "View Question History" to navigate through any open or locked questions you may have to update and finalize them. If you are an EE Pro user, you can also choose Power Search to find all your open questions.
This is the Community Support link, if help is needed, along with the link to All Topics which reflects many TAs recently added. Also in the Community Support link is a question on how experts can help, if they wish, on the cleaning of old and abandoned questions.
https://www.experts-exchange.com/jsp/qList.jsp?ta=commspt
https://www.experts-exchange.com/jsp/zonesAll.jsp
Thank you,
Moondancer
Moderator @ Experts Exchange
This question was awarded, but never cleared due to the JSP-500 errors of that time. It was "stuck" against userID -1 versus the intended expert whom you awarded. This corrects the problem and the expert will now receive these points; points verified.
Please click on your Member Profile and select "View Question History" to navigate through any open or locked questions you may have to update and finalize them. If you are an EE Pro user, you can also choose Power Search to find all your open questions.
This is the Community Support link, if help is needed, along with the link to All Topics which reflects many TAs recently added. Also in the Community Support link is a question on how experts can help, if they wish, on the cleaning of old and abandoned questions.
https://www.experts-exchange.com/jsp/qList.jsp?ta=commspt
https://www.experts-exchange.com/jsp/zonesAll.jsp
Thank you,
Moondancer
Moderator @ Experts Exchange
I work in an office full of laserjet 4's. This error typically pops up when a new computer is installed. Usually It gets fixed one of two ways. I go into the bios and put the LPT port in another mode such as normal as opposed to EPP+ECP. I will fool with the modes until it stops. Sometimes this is an occasinal erorr that just requires being turned off and on. And more than often I just have to make sure the printer cable is firmly in place.
Gtrist is on the right path here, it definitely isn't a driver issue, since HP laserjet is a driver that has been included since windows 95, and the problem is one the display of the printer, you can make a laserjet 4 print paper with a laserjet 5 driver, you just won't be able to read what it prints out......
Gtrist is on the right path here, it definitely isn't a driver issue, since HP laserjet is a driver that has been included since windows 95, and the problem is one the display of the printer, you can make a laserjet 4 print paper with a laserjet 5 driver, you just won't be able to read what it prints out......
Does the unit print correctly after it powers up and the "ready " light comes on. Also, does this error only appear when you first power up the printer?
Need a little more info.
willie