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6.6

The Print spooler was unable to connect to your printer

Asked by Hurel in Printers

Tags: unable, connect, spooler, printer, print

Hello,

We have a W2k server setup as print server. We have both Cannon and Hp printer setup on it.

We keep getting a pop up message saying

The Print spooler was unable to connect to your printer. This is caused by your printer being turned off, the cable being unplugged, or being connected to a VPN, which will block your access to your local network.

Your Document will print when the printer becomes available

This stops all the prints until we click the ok button.

I've had a quick search and found a solution which suggested giving all the HP's a fixed IP and renaming them which I have done but still get the message.

There is nothing in the event logs.

Some of the HP's are connected by jet direct boxes and others with built in network cards.

Any ideas???

Cheers

Hurel

View the Solution FREE for 30 Days

20091118-EE-VQP-93

The Print spooler was unable to connect to your printer

Asked by Hurel in Printers

Tags: unable, connect, spooler, printer, print

About this solution