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7.8

USB Device Malfunctioned / Not Recognized

Asked by bick2000 in Miscellaneous Hardware, Network Cards & Adapters, Mice / Keyboards

Tags: usb, device, recognized, malfunctioned

Hi,

I've been having trouble with this problem for quite a bit, and after just living with it, I figured I'd give it a try to fix it. And I know that the people that read these boards are brilliant, so I thought I'd give it a shot.

I have a Toshiba e335 Pocket PC and it worked great for a year. But a few months ago (just in time to be void from any type of warrentee) I stuck it in the cradle and I got an error bubble stating "USB Device had Malfunctioned and Windows does not recognize it".

I have read some other postings, including http://www.experts-exchange.com/Hardware/Q_20824773.html but my problem seems to be a little different, in that, sometimes it works, and sometimes it doesn't. Like a month ago i was using it and I got this error again. So I put it on the shelf. Brought it out last night, plugged it in, worked great. This morning, device not recognized. I don't understand it. As for drivers, all are up to date. And like i said, when it works, works great. So I don't know.

I'm using a Dell Inspiron 600m Laptop, running Windows XP Pro. I have multiple USB devices, and this is the only one that causes me the problem, but if I get the error and switch ports, with say, my printer, then my printer gives me the error (even for different ports, I'm not using the same ports over and over... I try the other ones too...)

Attached at the bottom is a list of my IRQ Conflict/Sharing info, in case that could help anyone in helping me! :)

Thanks again everyone, in advance, and I love EE (just waiting for my next paycheck before I get a yearly!).

Bick

------------
System Information report written at: 03/11/04 10:20:42
System Name: ******
[Conflicts/Sharing]

Resource      Device      
I/O Port 0x00000000-0x00000CF7      PCI bus      
I/O Port 0x00000000-0x00000CF7      Direct memory access controller      
            
I/O Port 0x000003C0-0x000003DF      Intel(R) 82855PM Processor to AGP Controller - 3341       
I/O Port 0x000003C0-0x000003DF      MOBILITY RADEON 9000       
            
IRQ 5      SigmaTel C-Major Audio      
IRQ 5      BCM V.92 56K Modem      
            
IRQ 11      MOBILITY RADEON 9000       
IRQ 11      Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2       
IRQ 11      Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4       
IRQ 11      Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7       
IRQ 11      Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD      
IRQ 11      Broadcom 570x Gigabit Integrated Controller      
IRQ 11      O2Micro OZ711EC1 SmartCardBus Controller      
IRQ 11      O2Micro OZ711EC1 SmartCardBus Controller      
            
Memory Address 0xE8000000-0xEFFFFFFF      Intel(R) 82855PM Processor to AGP Controller - 3341       
Memory Address 0xE8000000-0xEFFFFFFF      MOBILITY RADEON 9000       
            
Memory Address 0xA0000-0xBFFFF      PCI bus      
Memory Address 0xA0000-0xBFFFF      Intel(R) 82855PM Processor to AGP Controller - 3341       
Memory Address 0xA0000-0xBFFFF      MOBILITY RADEON 9000       
            
I/O Port 0x000003B0-0x000003BB      Intel(R) 82855PM Processor to AGP Controller - 3341       
I/O Port 0x000003B0-0x000003BB      MOBILITY RADEON 9000       
            
I/O Port 0x0000C000-0x0000CFFF      Intel(R) 82855PM Processor to AGP Controller - 3341       
I/O Port 0x0000C000-0x0000CFFF      MOBILITY RADEON 9000
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About this solution

Zones: Miscellaneous Hardware, Network Cards & Adapters, Mice / Keyboards
Tags: usb, device, recognized, malfunctioned
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Solution Provided By: Callandor
Participating Experts: 5
Solution Grade: A
 
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