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pppoe authentication/connection failure.

I'm getting the following error message when trying to establish a connection to the Internet. I'm using a Cisco 2600.

01:28:37: %DIALER-6-BIND: Interface Vi1 bound to profile Di1
01:28:37: %LINK-3-UPDOWN: Interface Virtual-Access1, changed state to up
01:28:37: Vi1 DDR: Dialer statechange to up
01:28:37: %DIALER-6-UNBIND: Interface Vi1 unbound from profile Di1
01:28:37: %LINK-3-UPDOWN: Interface Virtual-Access1, changed state to down
01:28:38: Di1 DDR: Cannot place call, no dialer string setun all

Below is the pertinent config information:

vpdn enable
!
vpdn-group 1
request-dialin
protocol pppoe

interface Ethernet0/0
no ip address
full-duplex
pppoe enable
pppoe-client dial-pool-number 1
!
interface Ethernet0/1
ip address 192.168.1.40 255.255.255.128
ip nat inside
no ip mroute-cache
full-duplex
!
interface Dialer1
ip address negotiated
ip mtu 1492
ip nat outside
encapsulation ppp
no ip mroute-cache
dialer pool 1
dialer-group 1
ppp authentication pap
ppp pap sent-username username password password

ip nat inside source list 1 interface Dialer1 overload
no ip http server
no ip http secure-server
ip classless
ip route 0.0.0.0 0.0.0.0 Dialer1
!
!
access-list 1 permit 192.168.1.0 0.0.0.127
dialer-list 1 protocol ip permit
!
!
!
dial-peer cor custom

Thanks,
benje02

benje02

ASKER

Update:
The router is a 2611.

benje02

ASKER

update:

LCP info:

02:14:50: Vi1 PPP: Using dialer call direction
02:14:50: Vi1 PPP: Treating connection as a callout
02:14:50: Vi1 PPP: Phase is ESTABLISHING, Active Open
02:14:50: Vi1 LCP: O CONFREQ [Closed] id 1 len 14
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: MagicNumber 0x01BDEE99 (0x050601BDEE99)
02:14:50: %LINK-3-UPDOWN: Interface Virtual-Access1, changed state to up
02:14:50: Vi1 LCP: I CONFREJ [REQsent] id 1 len 8
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: O CONFREQ [REQsent] id 2 len 14
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: MagicNumber 0x01BDEE99 (0x050601BDEE99)
02:14:50: Vi1 LCP: I CONFREJ [REQsent] id 2 len 8
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: O CONFREQ [REQsent] id 3 len 14
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: MagicNumber 0x01BDEE99 (0x050601BDEE99)
02:14:50: Vi1 LCP: I CONFREJ [REQsent] id 3 len 8
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: O CONFREQ [REQsent] id 4 len 14
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: MagicNumber 0x01BDEE99 (0x050601BDEE99)
02:14:50: Vi1 LCP: I CONFREJ [REQsent] id 4 len 8
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: O CONFREQ [REQsent] id 5 len 14
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: MagicNumber 0x01BDEE99 (0x050601BDEE99)
02:14:50: Vi1 LCP: I CONFREJ [REQsent] id 5 len 8
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: O CONFREQ [REQsent] id 6 len 14
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: MagicNumber 0x01BDEE99 (0x050601BDEE99)
02:14:50: Vi1 LCP: I CONFREJ [REQsent] id 6 len 8
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: O CONFREQ [REQsent] id 7 len 14
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: MagicNumber 0x01BDEE99 (0x050601BDEE99)
02:14:50: Vi1 LCP: I CONFREJ [REQsent] id 7 len 8
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: O CONFREQ [REQsent] id 8 len 14
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: MagicNumber 0x01BDEE99 (0x050601BDEE99)
02:14:50: Vi1 LCP: I CONFREJ [REQsent] id 8 len 8
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: O CONFREQ [REQsent] id 9 len 14
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: MagicNumber 0x01BDEE99 (0x050601BDEE99)
02:14:50: Vi1 LCP: I CONFREJ [REQsent] id 9 len 8
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: O CONFREQ [REQsent] id 10 len 14
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: MagicNumber 0x01BDEE99 (0x050601BDEE99)
02:14:50: Vi1 LCP: I CONFREJ [REQsent] id 10 len 8
02:14:50: Vi1 LCP: AuthProto PAP (0x0304C023)
02:14:50: Vi1 LCP: Failed to negotiate with peer
02:14:50: Vi1 PPP: Sending Acct Event[Down] id[12]
02:14:50: Vi1 LCP: State is Closed
02:14:50: Vi1 PPP: Phase is DOWN
02:14:50: %DIALER-6-UNBIND: Interface Vi1 unbound from profile Di1
02:14:50: Vi1 PPP: Phase is ESTABLISHING, Passive Open
02:14:50: Vi1 LCP: State is Listen
02:14:50: %LINK-3-UPDOWN: Interface Virtual-Access1, changed state to down
topcat#un all

ASKER CERTIFIED SOLUTION

JFrederick29

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benje02

ASKER

Okay, this worked so far and now I can get connected to an IP address and default gateway from my provider. I can ping both the IP and GW addresses, however, I cannot see any web pages. I get the 'page not found' error. Any ideas?

Thanks,

JFrederick29

Do your internal hosts have your ISP's DNS servers in their TCP/IP configuration? Make sure they do if not already.

benje02

ASKER

Yes, they all have the IPS DNS servers in the TCP. I tried to open a web page with an IP address and got the same error.

JFrederick29

They have a default gateway of 192.168.1.40 right? Can you ping your ISP's DNS servers?

Can you ping www.yahoo.com?

Can you ping 216.109.117.110 (yahoo)

Try also doing a traceroute to 216.109.117.110 and see how far it gets.

benje02

ASKER

I tried everything above and it works. I can even receive my email so I'm thinking I have an http issue?? It appears that the web browser finds the web site but nerver gets the information back to me. Is there something in the router I have to configure for http?

JFrederick29

No, you don't have to configure anything, the only thing on the router that would stop you from receiving http traffic would be an access-list blocking inbound http but I don't see an access-list in your configuration. Are you running a firewall anywhere, on the PC or somewhere else that could be blocking it? Do you have another PC you could try?

benje02

ASKER

I don't have a firewall in the configuration at this time.

I am getting the same results with three PC's; 2 running IE and 1 running Linux Mozilla browser.

The only access-list on the router is for the dialer traffic.

JFrederick29

Try the following sites:

http://www.google.com

http://www.msn.com

http://www.yahoo.com

If those don't work, I'm stumped. You're router configuration looks good. It has to be something on the PC's although 3 not working is extremely hard to believe. No proxy settings or anything like that right?

Can you post the following from one of the PC's:

From a command prompt:

ipconfig /all

route print

benje02

ASKER

JFrederick29,

I just found the last problem, it seems that there has to be another command in the dialer interface. See below, I added:

ip tcp adjust-mss 1452

reference: http://www.cisco.com/en/US/tech/tk175/tk15/technologies_tech_note09186a0080093bc7.shtml#pppoemtu

and it started working. I really appreciate all your help, I could not have resolved this issue without you.

Many thanks,
Benje02

interface Dialer1
ip address negotiated
ip mtu 1492
ip nat outside
encapsulation ppp
ip tcp adjust-mss 1452
no ip mroute-cache
dialer pool 1
dialer-group 1
no cdp enable
ppp authentication chap pap callin
ppp chap hostname myispname
ppp chap password mypassword

JFrederick29

Good job. I'll put that in my memory banks. Thanks!