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05.31.2005 at 09:27AM PDT, ID: 21442045
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Need missing hpqgends.tmp file for Scanjet 3570c (plus warning)

Asked by EricFletcher in Computer Scanners by HP

My Scanjet 3570c was working properly until I followed a tip to remove all "*.tmp" files (ironically, to clear up some space for some large scans). Unfortunately, this appears to have removed a necessary file from the HP drivers. Now when I try to use the scanner, it attempts to reinstall the hardware, and gets caught in an endless loop looking for the file buried deep in the HP drivers:
C:\col3927\hpsw\program files\Hewlett-Packard\Digital Imaging\Migrate\hpqgends.tmp

HP's solution is to download the updated driver file (12 Nov 2003, rev 2.0, 232MB) and reinstall. However, on my dial-up line, this will take ~15 hours and comes with the (to me, useless) "Memories Disc" software bundled into it. I had a copy on a CD from a friend's high-speed connection but the CD has become corrupted.

Can anyone provide me with a copy of the hpqgends.tmp file or point me to where I could download it?Start Free Trial
[+][-]06.01.2005 at 01:31AM PDT, ID: 14119650

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[+][-]06.02.2005 at 06:35PM PDT, ID: 14136284

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[+][-]07.06.2005 at 06:02AM PDT, ID: 14377292

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[+][-]07.10.2005 at 02:50AM PDT, ID: 14406310

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Zone: Computer Scanners by HP
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Solution Provided By: modulo
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Solution Grade: A
 
 
 
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