Do not use on any
shared computer
July 25, 2008 11:16am pdt
null
[x]
Attachment Details

HP Scanjet 8250 installation deleted HP Director software

Tags: hp, director, software
I just installed an HP ScanJet 8250. Apparently this installation deleted my original HP Director software that came on my computer (HP Pavalion a867c). When I try to scan a document, a popup shows "HP Director" with an "OK" button appears. I click on the OK button, but nothing happens.

I have unistalled and reinstalled the 8250 software about a dozen times now, but all with the same results.

Is there someway to reinstall the HP Director that came with the computer - short of having to use the  HP Recovery CD?

Thanks.
Start your free trial to view this solution
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

Question Stats
Zone: Computer Hardware
Question Asked By: bj72459
Solution Provided By: MiguelSilvestre
Participating Experts: 1
Solution Grade: A
Views: 203
Translate:
Loading Advertisement...
 
[+][-]Expert Comment by MiguelSilvestre
Expert Comment by MiguelSilvestre:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Author Comment by bj72459
Author Comment by bj72459:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Expert Comment by MiguelSilvestre
Expert Comment by MiguelSilvestre:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Accepted Solution by MiguelSilvestre
Accepted Solution by MiguelSilvestre:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
Loading Advertisement...
20080723-EE-VQP-34