Hi,
One of our customers has a HP Proliant ML350 G4P server with 4 hotplug scsi drives (1 system disk [36gb] and 3x 72 gig made in one volume in Microsoft Windows 2003SP2.
The problem occured after a one week holiday of the customer (it's a school),
The server started to randomly (2 hrs, 4 hrs) reboot and after the reboot it couldn't find any of the hot plug disks anymore, with a hard boot the disks would come up again and run for like x hours before doing the same,
The scsi controller of the server is an LSI LOGIC 1030.
After looking through hundreds of fora i did the following actions
- upgraded to windows 2003 SP2 (before the upgrade the eventvwr showed me errors (symmp1 controller errors and after that the system crashed, which brought me to the point where the problem would be somewhere in/around the scsi controller / scsi disks
- upgraded the scsi driver with the storport bugfix
- removed the 3x72 GB disks and replaced it with a new disk
- upgraded every @% driver there is
all with no results.
the only thing i can do is in some way clone the system disk to another disk and try if that will solve the problem. (which btw i have no clue how to do that in a fast reliable way , any hints or tips for cloning scsi bootable os disks would also be welcome)
After the SP2 upgrade on w2003 i now have a new "scsi" event , which is:
eventid 129 - LSI_SCSI "
The description for Event ID ( 129 ) in Source ( Lsi_scsi ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: \Device\RaidPort1."
(ive updated the storport driver)
But if anyone has some tips what to do with the above problem (random reboots) i would be very thankfull.
A lot of schoolchildren are waiting for me to fix it so they can play some 'games' again ;p
Start Free Trial
