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03.25.2008 at 11:41AM PDT, ID: 23268115
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9.9

blackberry srp status disconnected

Asked by COSMTARFCU in Computer Servers, Miscellaneous Networking

Tags: , , ,

I attempted to migrate our blackberry server to new hardware, and performed the steps outlined in RIM's cut over.  (turn off serrvices, install on new system, bring it online, etc).

Now when I try to connect, I get srp status disconnected, and when I attempt to validate it tells me that we have an invalid srp key.  I have triple checked, and it is correct.  I even brought up the old server that worked as of this morning, checked that one, and it has the same key, and it also now fails.

Unfortunately I do not have a service contract with RIM, so I am not sure how to troubleshoot this.Start Free Trial
[+][-]03.27.2008 at 06:33AM PDT, ID: 21221108

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About this solution

Zones: Computer Servers, Miscellaneous Networking
Tags: blackberry, enterprise server 4.0, 4.0.7.16, srp connection failing
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Solution Provided By: lnkevin
Participating Experts: 1
Solution Grade: A
 
 
 
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20081112-EE-VQP-42 / EE_QW_2_20070628