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06.21.2008 at 10:38AM PDT, ID: 23504790
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6.4

Where's the reset button?

Asked by weirdturnedpro in Computer Servers, Miscellaneous Software, Telecommunications

Tags: , , ,

My company recently purchased a small fax server (MultiTech FaxFinder FF420). One of my overzealous techs was in a hurry to get it set up and during configuration used KeyPassX to generate a secure password to get into the administration console.

Long story short, he forgot to save the database file in KeyPassX before shutting down - and he hasn't committed the password to memory. He does however remember the settings he used to generate the password; alpha (lowercase), numeric & 8 characters long.

After taking the server down and looking over it closely - there is no reset button; I opened it up, there was a jumper that was connected to one pin of a 2 pin slot. Thinking this might be similar to the jbat1 jumper on a motherboard I connected it and left it for a few minutes. When I came back and removed the jumper and reconnected the server - the password was not reset to the factory default. I called the company's tech support (didn't answer) and e-mailed them (no response). I have to get it back up and running soon, and I know how helpful this community can be.

Thanks in advance!Start Free Trial
[+][-]06.21.2008 at 11:40PM PDT, ID: 21839858

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About this solution

Zones: Computer Servers, Miscellaneous Software, Telecommunications
Tags: MultiTech, FaxFinder, FF420, Reset to Factory Defaults
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Solution Provided By: scrathcyboy
Participating Experts: 1
Solution Grade: A
 
 
[+][-]06.23.2008 at 12:11PM PDT, ID: 21849292

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[+][-]06.23.2008 at 03:56PM PDT, ID: 21851089

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