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06.27.2008 at 06:21AM PDT, ID: 23521474
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8.7

SQL server crashes but gives no indication as to why

Asked by PrimusPilus in Computer Servers, MS SQL Server, SQL Server 2005

Tags: , , ,

Hi guys,

Our SQL server keeps crashing. It is not a complete crash as I can still ping it, but SQL stops functioning, RDP does not work, and we can't even do a local log on. The lights on the front of the computer all remain green and the only way to get our server running again is if we do a hard reset.

This server is running SQL server 2005 with Microsoft Dynamics and Symantec backup agent. Nothing else of note is running on the system. We do have 3 instances of SQL running, 1 for our database application, 1 for our BES server and another for our GP/Dynamics software.

I've checked the event logs, the SQL logs, the HP logs and all of them provide no indication as to why it is failing. I suspect that it is the memory, it currently has 5GB total and 3.5GB available to the system. When I log onto it I notice the task manager someitmes reports 3.2-3.5GB is in use. Do you guys think it is the memory? How should I go about testing this? What other parts of the system should I be looking at?

Thanks for any help/tips you guys have!

Our server stats are as follows:
Operating System: Windows Server 2003, Standard Edition (5.2, Build 3790) Service Pack 2 (3790.srv03_sp2_gdr.070304-2240)
System Manufacturer: HP
System Model: ProLiant ML350 G5
BIOS: Default System BIOS
Processor: Intel(R) Xeon(TM) CPU 3.20GHz (4 CPUs), ~3.2GHz
Memory: 3584MB RAM
Page File: 3262MB used, 2212MB available
Windows Dir: C:\WINDOWS
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[+][-]06.27.2008 at 06:50AM PDT, ID: 21883663

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[+][-]06.27.2008 at 07:13AM PDT, ID: 21883956

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[+][-]06.27.2008 at 07:32AM PDT, ID: 21884176

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[+][-]06.27.2008 at 07:33AM PDT, ID: 21884190

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About this solution

Zones: Computer Servers, MS SQL Server, SQL Server 2005
Tags: Microsoft, Windows Server 2003 Standard, HP, HP ProLiant ML350 G5
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Solution Provided By: mastoo
Participating Experts: 5
Solution Grade: A
 
 
[+][-]06.27.2008 at 07:58AM PDT, ID: 21884451

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[+][-]06.27.2008 at 08:07AM PDT, ID: 21884544

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[+][-]06.27.2008 at 08:18AM PDT, ID: 21884659

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[+][-]06.27.2008 at 10:30AM PDT, ID: 21885988

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[+][-]07.02.2008 at 05:56AM PDT, ID: 21915832

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[+][-]07.07.2008 at 06:47AM PDT, ID: 21944952

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