Question

Groupwise 7 - OLE Error 80004005

Asked by: IT_Clinton

Several users that connected to Groupwise fine up until today are trying to log in and seeing an OLE Error 80004005.  It refers to Groupwise not initializing successfully.  Suggestion to run GW setup or contact system administrator.  Research on the web revealed Novell's Group states error 80004005 is unspecified and has no fix or solution.  
I tried to log in the same users on another PC and got the same error.  So I don't think it is Groupwise setup on the pc.  I am the System Admin. and am wondering what to try next.  Should I just reboot the server?

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Asked On
2009-06-16 at 11:24:55ID24496632
Tags

Groupwise 7

Topics

Computer Servers

,

Novell Groupwise

Participating Experts
2
Points
250
Comments
5

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Answers

 

by: ZENandEmailguyPosted on 2009-06-18 at 09:48:10ID: 24659261

First step would be to reboot the server but I don't think that will be the solution.

Have you run any maintenance on mailboxes/post office?

Can you login to GroupWise with different users and see some get the error and some not?  If some can, obviously they are likely fine.  Those who cannot, we can try some different maintenance with GWCheck on just their user accounts/mailboxes.

Let me know.

 

by: DSPoolePosted on 2009-11-03 at 09:37:49ID: 25731410

it's an issue with the mailbox that cannot be corrected using traditional means.

I've had to archive everything, delete the mailbox, recreate the mailbox, change the mailbox FID to the original and then archive everything in order to fix it.

 

by: ZENandEmailguyPosted on 2009-11-03 at 12:21:29ID: 25733130

Not knowing what exactly the corruption was...you've fixed the problem in the correct way.  A bit of a pain but that was correct.

 

by: DSPoolePosted on 2009-11-04 at 09:46:17ID: 25741867

I should explain in more detail:

1)  put the post office in client server/DIRECT Access mode
2)  restart po agent
3)  attach with the problem user via Direct Access
4)  archive
5)  delete mailbox
6)  recreate mailbox
7)  reset FID on new mailbox to match the original
8)  put post office in client server mode only
9)  restart po agent
10)  log in as new mailbox and unarchive everything

also remember to export the address books as a .NAB so you can import it back into the newly created mailbox.

20120131-EE-VQP-002

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