Question

Dell PE2500 server won't boot - RAID 5 config

Asked by: shannon_adams

Running Linux FC5.  The server has 6 hard drives.  The drives are labeled on the server from 0 through 5. The drive labels "3" is dead - orange light.  

When it tries to boot, the following displays:

Container 0 Mirror 33.89 gb OK
Container 1 RAID 5 101.56 gb Scrubbing

Then it attempts to boot Linux. After many errors on the screen, it freezes at a kernel panic.

I thought with RAID 5, we could lose a drive and still function?  Is there a way to get this server to boot with the one bad drive?  I don't do much about RAID configurations.  The RAID controller is listed as a "PowerEdge Expandable RAID controller 3/Di".

Thanks for any help.

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Asked On
2009-09-03 at 10:22:49ID24705325
Topics

Computer Servers

,

Hard Drives & Storage

,

Linux Setup

Participating Experts
3
Points
500
Comments
12

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Answers

 

by: DCMBSPosted on 2009-09-03 at 10:44:56ID: 25253026

With RAID 5 you should be able to continue with one disk failed.  The Scrubbing task is trying to rebuild the data on the failed disk using parity data on the other disks.  Try pulling the bad disk and see if you can boot with a degraded array.  If so replacing the disk should be the way to fix it.  I note you have two RAID arrays, a mirror set and a RAID 5 set.  In this config the O/S would usually be on the mirror set and should not be affected by any issues on the RAID 5 set so I wonder if you have some other issue preventing you booting.

 

by: mrcustardPosted on 2009-09-03 at 10:46:07ID: 25253035

Can you try to go into the RAID controller menu to see if you can do a manual rebuild? This would be after the bios screen, but before the OS boots. May be something like "ctrl-E" or "ctrl-t" to get into it.

 

by: charlestassePosted on 2009-09-05 at 15:50:53ID: 25268100

Reboot the computer and select CRTL-M
Check the status of the drives - from the Management Menu select Objects / Physical Drives
Tell me what the status is of each drive

 

by: shannon_adamsPosted on 2009-09-08 at 12:49:59ID: 25285504

Ctrl-M is not a recognizable function on this server.  However all drives are showing good now but getting the same errors as before.

sda: assuming drive cache: write through
sdb: assuming drive cache: write through
Buffer I/O error on device sdb, logical block 0
Reading all physical drives.  This may take awhile
Couldn't find device with uuid 'VeYN6D-IXvs-SAcm-EHf3-KPCK-SEmq-dtY0G3
Couldn't find all physical volumes for volume group Volume00
Volume group "Volume00" not found
Unable to access resume device (/dev/Volume00/LogVol08)
mount: could not find file system '/dev/root'
setuproot: moving /dev failed: No such file or directory
setuproot: error mounting /proc: No such file or directory
setuproot: error mounting /sys: No such file or directory
switchroot: mount failed: No such file or directory
Kernel panic - not syncing: Attempted to kill init!

 

by: charlestassePosted on 2009-09-08 at 12:53:55ID: 25285542

Ok, from this information you have the LSI version of the PERC - should be a CTRL-A during post

However there does not appear to be an issue with the array as you are getting into the kernal. It sure looks like data corruption though.

 

by: shannon_adamsPosted on 2009-09-09 at 06:18:32ID: 25290886

Here is the Cntrl-A results:

Container Config Utility
    List of Containers
00 ooo                     RAID 1         33.9GB
01                            RAID 5         101.7GB

Container Properties
    Container 00:      ooo                TYPE:  RAID 1
    Size:  33.9GB
    Status:  OK
Members
    0:00:0   Fujitsu MAJ3364MC
    0:01:0   Fujitsu MAJ3364MC

    Container 01                              TYPE: RAID 5
    Size:  101.7GB                          Chunk Size:  64KB
    Status:    Dead
Members
    0:02:0    Seagate ST336605LC    33.9GB
    0:04:0    Fujitsu  MAN3364MC   33.9GB
    0:04:0    Fujitsu  MAN3364MC   33.9GB
    0:05:0    Seagate ST336605LC    33.9GB

Disk Utility
    PERC 3/Di, Controller #0, Channel #0
SCSI ID #0:    Fujitsu MAJ3364MC
              #1:     Fujitsu MAJ3364MC
              #2:    Seagate ST336605LC
              #3:    Seagate ST336605LC
              #4:    Fujitsu MAJ3364MC
              #5:    Fujitsu MAJ3364MC
              #6:    Dell 1x6 U2W SCSI BP
              #7:    Array Controller

 

by: charlestassePosted on 2009-09-09 at 06:24:14ID: 25290928

Thanks for this great information
it is clear that your second array, the Raid 5 array has multiple failed hard drives
Can you tell me the status of every drive on this controller

 

by: shannon_adamsPosted on 2009-09-09 at 06:44:46ID: 25291150

How do I find out the status?  You mean the light on the drives - green versus amber?

 

by: charlestassePosted on 2009-09-09 at 06:55:30ID: 25291301

Let's go with the leds to start

 

by: shannon_adamsPosted on 2009-09-09 at 08:03:52ID: 25292035

All LEDs on the drives are green now.  Originally, one drive was amber, but we pulled it and left it out for a day and reinserted.  The bad drive is not showing bad anymore as far as the light is concerned, but we are still getting the messages above and it hangs with a kernel panic.

 

by: mrcustardPosted on 2009-09-09 at 14:28:09ID: 25295758

Even though that drive that was amber is green now, I would suspect that it would go amber again in the near future.

As far as your kernel panic goes, I don't know that you can repair it at this point. When you have a raid 5 you can loose 1 drive, in which case the array becomes "degraded", yours is showing as "DEAD". I would take this to mean the following:

1. Either the array failed for some reason after the first drive went bad - good possibility if the controller is having problems as well.
2. Another drive was bad as well in addition to the first one.

At this point I would replace the failed drive with a new one. Boot the server into recovery mode with the first RedHat CD or your favorite Live Linux CD, and see if it will show you the drive - just so you can get/copy whatever data you need off of it. Then re-install Linux.

I would also consider replacing the controller with something from 3Ware. The Dell cards are typically bad, but I've seen some odd issues with them, and they aren't as robust in some cases.

 

by: mrcustardPosted on 2009-09-09 at 14:29:35ID: 25295767

Oops meant to say ...

The Dell cards aren't typically bad, but I've seen some odd issues with them, and they aren't as robust in some cases.

20120131-EE-VQP-002

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