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7.8

I can access my site via IP address but I cannot the URL...however other people can access via URL!

Asked by Power_Pro in Computer Servers, Domain Name Service (DNS)

Tags: URL, IP Address, DNS

I have a puzzle for you all.

I have a website I've been working on, and for some reason, I am not able to access my website via the URL...but I am able to access it via the IP address.

When I contacted the hosting company, they accessed it fine using the URL and directed me to my hosting company, in case there was some sort of block.  I spent an hour and a half with them trying every angle, using Windows XP, a Mac OSX and 3 different browsers...and bypassing the router, flushing the DNS, changed the security settings for the browsers, etc, etc.... NOTHING worked.  

But then...inexplicably, things "fix themselves" for a short while and I able to use the URL.  Today, I could for a short time...but then later this evening, it was gone again.

When it doesn't work for me, I cannot perform a traceroute or ping the domain name...when things are working, I am able to.  At all times though, I can ping and traceroute and see the domain via the IP address.

Also...if I use something to cloak my domain...like Anonymouse...I am able to see the site just fine with the URL.

I'm in a rush to finish this site by the end of this week and I am at my wits end as to why I'm having this problem.  I figured there's a possibility also that if I'm having this problem, maybe someone else will too...and since this is to be a community building site, that's not good.

Tech support from Charter and my support from my hosting company was unable to help me.  Hopefully an expert here can.  :)

Has anyone here come across this phenomenon before?

The domain name in question is sanctuaryworld.com

Please help!
[+][-]10/07/09 06:48 AM, ID: 25515279Accepted Solution

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About this solution

Zones: Computer Servers, Domain Name Service (DNS)
Tags: URL, IP Address, DNS
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Solution Provided By: zvitam
Participating Experts: 2
Solution Grade: A
 
[+][-]10/07/09 12:06 AM, ID: 25512724Expert Comment

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[+][-]10/07/09 01:00 AM, ID: 25512979Author Comment

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[+][-]10/07/09 02:43 AM, ID: 25513496Expert Comment

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[+][-]10/07/09 03:43 AM, ID: 25513827Author Comment

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[+][-]10/07/09 04:31 PM, ID: 25521258Author Comment

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[+][-]10/10/09 09:30 AM, ID: 25542785Expert Comment

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