Biofilminc
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HP ProLiant DL380 G7 not seeing second drive cage
I have two HP ProLiant DL380 G7 servers with the optional second drive cage installed and connected to the HP SAS Expander Card. On both servers when I go to configure the raid by booting off the CD that came with the server I do not see any of the drives in the second cage. When I power on the servers I do see the light on the drives flash, but that soon goes away.
I have a HP Smart Array P410i Controller
Am I missing something?
Thanks
I have a HP Smart Array P410i Controller
Am I missing something?
Thanks
Maybe this install procedure for the expander card will help - http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01703837/c01703837.pdf
ASKER
When my boss bought the extra cage she was told that our raid card needs 256mb of cache and it does have 256. We were never told that we needed to buy more cache. If I get the HP 256MB P-series Cache Upgrade will this allow me to use the cage?
http://h30094.www3.hp.com/product.asp?mfg_partno=462968-B21&pagemode=ca&jumpid=in_r3924%2Fkc
http://h30094.www3.hp.com/product.asp?mfg_partno=462968-B21&pagemode=ca&jumpid=in_r3924%2Fkc
That appears to be the case. You might give them a call before you order Hewlett Packard Technical: 800.334.5144
Also ensure that you have the latest firmware.
Also ensure that you have the latest firmware.
ASKER
I just talked to CDW and they are sending me out 2 512mb cache upgrades for free. So I hope that solves it.
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Cache isn't the problem unless it's not functioning at all. Are you sure the cabling is done correctly. Enough HP users have had cabling issues with the SAS Expander that HP issued this support doc:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=3884082&prodTypeId=15351&objectID=c02034113
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=3884082&prodTypeId=15351&objectID=c02034113
ASKER
The instructions say that each pair has to be the same cable length and that the length can vary between pairs. So I had a pair using one length and another using another. So I made sure all 4 cables were the same and also installed the cache. Running faster than ever.
Hmm, instructions contradict this article which says they must all be the same length.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01734863&lang=en&cc=us&taskId=&prodSeriesId=3923500&prodTypeId=329290
Problem I had was needing first aid after touching the heatsink on the expander chip!
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01734863&lang=en&cc=us&taskId=&prodSeriesId=3923500&prodTypeId=329290
Problem I had was needing first aid after touching the heatsink on the expander chip!