Solved: How to access and set up raid on a HP Proliant ML350 G6

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Oculatus🇳🇴

How to access and set up raid on a HP Proliant ML350 G6

I'm looking for someone to help me set up a RAID on a HP Proliant ML350 G6, with a HP Smart Array P410i Controller. I have 2 new HD's, that I want in a RAID 1, but have not been able to access the raid-setup, so I was wondering if I need some kind of boot-disk, or am I missing something here?

Hope someone could help me with this.

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cpmcomputers🇬🇧

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David🇺🇸

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cpmcomputers🇬🇧

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Oculatus🇳🇴

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Thanks for replys, I will look into this as soon as I get back on work

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rjanowsky🇩🇪

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Oculatus🇳🇴

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I have downloaded the latest version of SmartStart, but can't find any option to setup a new Array.
When I check the discs, they do look offline, cause there are no lights on them. There have been a RAID5 on this array before, but going for a RAID 1 now, since we have daily backups of the system.
Anyone got an idea how to "fix" this?
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cpmcomputers🇬🇧

What happens if you try the wizards option

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Oculatus🇳🇴

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It only show 2 options.
More information and View Status Alerts.
It seem the Cache is not set, but can't find any options for it.
Could this be fixed if I do a complete a System Erase option?

David🇺🇸

Check power & cabling to disks and go through troubleshooting. Looks like a hardware problem.

Oculatus🇳🇴

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i have checked the cables, and can't see anything wrong there. There was a working RAID there like 5 days ago, but somehow our support-company forgot to take backup of that server, and 2 discs in the RAID5 had errors on them, so we have the discs to a recovery-company at. But as out support-company does not have time, I have to install the server with new discs, and not we are going to use RAID1.

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cpmcomputers🇬🇧

Would agree - Check the above
ensure drives do not have the same scsi ID's

Are the drives empty and formattted

Oculatus🇳🇴

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The drives are brand new. Ok, checking setup for SCISI Id's now.

cpmcomputers🇬🇧

Question ?Was the Raid 5 on this same controller ?
Two simultaneous drive failures suggests it may be a faulty controller that caused the failure in the first place perhaps?

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Oculatus🇳🇴

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Yes, the 2 drives was on the same controller.

Oculatus🇳🇴

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But the Cache you activate in the Setuo/bios, could that cause the problem or?

Oculatus🇳🇴

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Could the Raid-controller be defect?

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David🇺🇸

Yes, but if this is under warranty, call HP and let them walk you through troubleshooting. If no LEDs show up then certainly an indication of a problem. If you do not have HP support, then open it up and download the maintenance/service manual at support.hp.com and make sure cabling is correct as a start.

Oculatus🇳🇴

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The Warranty ended 3 months ago, but I will download the manual and try to find out some more.

cpmcomputers🇬🇧

This might help clarify the need or otherwise for cache settings

Also have you ran the acu diagnostic to see if this indicates where your problem is ?

http://www.tricksguide.com/how-to-check-array-accelerator-cache-battery-bbwc-fbwc-hp-server.html

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Oculatus🇳🇴

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No, not yet. But I will run this as soon as I get home from work, I have the server at home atm, and will try this as soon as I get home.

Oculatus🇳🇴

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"HP Smart Array Storage controller needs Array Accelerator Cache (memory module) to support RAID 5. "
But since it has been a RAID5 on the server before, and when I physicaly look into the server I see a module close to the adapter on the mother-board, it is weird that I get a Warning for the cache.
And I have no opportunity to edit the current raid, nor delete it and I don't see the new discs either, I'm starting to wonder if the Array is defect. The discs have no light on them either.

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