djtuzilo
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Reload software 507 on BB 8520: Unspecified error encountered [J:0x00000005]
When i tried to update my BB 8520 the update gut stuck for some reason so i pulled the usb wire, and the battery out, now i get error: 507 reload software when i turn the phone on. I tried to use Apploader to reinstall the OS but when i get to Loading Applications part: Loading module "net_rim_platformapps_reso urce_en_US .cod it freezes and produces error "A fatal error has occurred while updating your device's software. Please try again.
Unspecified error encountered [J:0x00000005]" preventing me from finishing.
I also tired JL_Cmder to wipe os & restore factory defaults but that didn't help either.
How do i get the OS to install properly?
Thanks in advance.
Loading-Applications.JPG
Fatal-error.JPG
Unspecified error encountered [J:0x00000005]" preventing me from finishing.
I also tired JL_Cmder to wipe os & restore factory defaults but that didn't help either.
How do i get the OS to install properly?
Thanks in advance.
Loading-Applications.JPG
Fatal-error.JPG
ASKER
I had Desktop Manager 5.0 so i updated to 5.01 basically the same happens but his time when the software gets to loading application part it displays error: "Application loader could not connect to your device please ensure that your device is connected securely to your computer and click retry".
I also tried this on another PC with no avail.
bb.jpg
I also tried this on another PC with no avail.
bb.jpg
ASKER CERTIFIED SOLUTION
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ASKER
I purchased a new usb cable for my Black Berry and that's what solved the problem, i had a feeling that that might be the culprit, ironically the answer was in the error.
Thank you so much for your help, your a Genius.
Thank you so much for your help, your a Genius.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp