ohmErnie
asked on
Error 0x85010004 on Pocketpc and Smartphone
I am getting this error:
Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server administrator.
Support Code: 0x85010004
This seems to only be happening for one user on a Mobile 5.0 PocketPC and a Sprint PPC-6700. They have never had never used this feature before. They are able to use webmail and oma fine. I myself am able to use both devices and use activesync on them. I also know we have other users working fine, but on Mobile 2003. This seems to be user specific as I am able to use mobile 5.0 fine.
Server: Exchange 2003 Enterprise SP2.
Any ideas? Can someone help with the troubleshooting?
Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server administrator.
Support Code: 0x85010004
This seems to only be happening for one user on a Mobile 5.0 PocketPC and a Sprint PPC-6700. They have never had never used this feature before. They are able to use webmail and oma fine. I myself am able to use both devices and use activesync on them. I also know we have other users working fine, but on Mobile 2003. This seems to be user specific as I am able to use mobile 5.0 fine.
Server: Exchange 2003 Enterprise SP2.
Any ideas? Can someone help with the troubleshooting?
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SOLUTION
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Hi there,
I am having the same problem with a QTEQ 2020 with wm2005 and Exchange Server 2003 SP2.
I´ve followed the previous instructions and still got the same error "0x85010004"
Any ideas? Thanks in advance.
I am having the same problem with a QTEQ 2020 with wm2005 and Exchange Server 2003 SP2.
I´ve followed the previous instructions and still got the same error "0x85010004"
Any ideas? Thanks in advance.
I don't know if this will help but I was getting a funky message when syncing my ppc-6700 using SSL. If I synced without SSL it worked wonderfully. In order to fix I added a SSL cert on the IIS server and then on the pocket pc using pocket internet explorer I navigated to the Outlook Mobile Access web-site. When connecting to the site I was instructed to install the secure certificate and from then on everything worked.
I have tried everything on this list. I have even removed the Cert from the Server, reinstalled IIS and Exchange. any fresh ideas
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With Exchange 2007, look at http://support.microsoft.c
...
5. Right-click Microsoft-Server-ActiveSyn
The Execute permissions setting is Scripts and Executables.
I made only this change and ActiveSync works fine!
...
5. Right-click Microsoft-Server-ActiveSyn
The Execute permissions setting is Scripts and Executables.
I made only this change and ActiveSync works fine!
The solution for me was to give domain users read and execute permission on "Microsoft Active Sync" application in IIS 6.0 ...
I found this to be a security setting in IIS/serfer/web sites/default web site/Microsoft-active-sync
In the properties of active-sync click directory security then IP address and domain name restrictions. Granted access.
This worked for me.
In the properties of active-sync click directory security then IP address and domain name restrictions. Granted access.
This worked for me.
The following worked for me:
KB 817379
removed Require SSL on default web and virtual folders
Removed IP security from all virtual dirs.
Exadmin
Microsoft server Active sync .....
Enabled only ntlm and basic sec. on the exchange-oma folder
Hope this helps.
br lars