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cherryg

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How do I restore my external hard drive that displays "USB devices connect to the computer has malfunctioned and not recognizable" once it is plugged into any computer.

Once I plug in my external hard into my computer it displays that the usb devices has malfunctioned and it does not  allow me to open any files. There is important documents and photos on this hard drive that I would like to restore if at all possible.
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tlowejr

Try to plug it into a different usb port or if you have another computer try it in that one.
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ASKER

I have connected it to several different computer and still the same thing happens.
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tlowejr

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