Question

Looking for disaster recovery plan template

I am trying to find a good disaster recovery document that can be used for small/medium businesses. I have already searched Google and Experts Exchange and have found some stuff but nothing I want to use. So what I am looking for is a good template that someone actually uses internally at their small/medium business that has already gone though all the management hoops and would rely on this document in the event it was needed.

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Asked On
2008-07-31 at 16:10:59ID23612790
Topics

Consulting

,

Microsoft Operating Systems

,

Microsoft Server

Participating Experts
3
Points
500
Comments
7

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Answers

 

by: CorpCompPosted on 2008-08-01 at 04:28:44ID: 22137179

A Disaster recovery plan comes down to what measures you have in place.  It really needs to be designed around the type of system you have, and the backups you have in place.

I could give you the disaster recovery plan I have, but it wouldn't do you any goods unless you had shadow copy enabled, tape backups performed by backup exec, and more than one domain controller in your domain.

What do you have in your domain:

How many domain controllers, and what type?
How many mail servers, and what type?
What LOB (Line of Business) applications does your business rely on?
What backup solution do you have in place?

You can't even begin to formulate a disaster recovery plan until you answer these questions....

 

by: mark_willsPosted on 2008-08-01 at 13:04:45ID: 22141544

A Disaster Recovery plan is hard to template. Any template is really a list of twenty (or a few hundred) questions as to how important "up time" is and what extent you will go towards ensuring maximum up time.

In reality a DR plan needs to reflect the way in which you do business. A DR plan for a web hosting company is quite different to a DR plan for a company doing batch processing of mail-order requests, and different again to a consulting firm selling services.

Also, there are levels of DR - things like the physical building being compromised down to a disk drive failing - so it can be quite wide ranging and need to get some level of Scope into your DR plan.

So, there are a few different perspectives you need to look at:

1) Business Operations - which parts of the business are critically impacted by various outages
2) Business Automation - what are the applications that enables the business to minimally operate
3) Business Processes - which parts can revert to a manual process, which parts are dependant on automation, which parts are not time critical
4) Outages - how long and what kind of turnaround is required for any of the above to ensure a) negligible impact, b) reasonable inconvenience, c) skeletal operations
5) Infrastructure - communications network - including any thrid party involvement / suppliers / hosting services
6) Backup - data backup, machine backups, redunancy of crticial hardware and infrastructure, alternate power supplies
7) Hardware - Full network diagrams, current capacities, current service / warranties / support arrangements
8) Hardware replacement program - when and how are machines recycled - are they sutied as fall-back servers
9) Resources - who do you have access to and how long would it take to "mobilise" the DR team ?
10) Outsourcing - look at the possibility of hosted services, off site data, remote / companion offices for a DR site.
11) Proof - run through a few scenarios...

There are a couple of templates out there, but at the end of the day, your DR must fulfill the busines requirement in an affordable, practical and achievable way - because once it is in place, you will need to test it. And try not to get too pedantic, the difference of one hour can be extreme in many more ways than one.

Please let us know if there is something more specific you would like...

 

by: NetworkConsultant01Posted on 2008-08-06 at 09:49:00ID: 22172274

Well we are a small company that does consulting for small/mid sized businesses. We basically standardize on hardware/software with all the clients we manage. By this I mean that the majority of them all have Symantec Backup Exec or Symantec System Recovery, they all have Dell servers, we have Visio drawings for them all, we keep track of all warranty information and support contracts, etc.

I am basically looking for a template we can easily modify for each client with as few changes as possible. I would essentially like to open the document, change the dymanic information such as client names, hardware, support contracts, etc. while much if not all of the business resumption parts would stay static with the obvious exception of changing contact names and things of that nature.

 

by: samipkPosted on 2008-08-07 at 03:42:03ID: 22179578

try looking at this one ...maybe you find it useful

http://www.itmweb.com/ftp/DRP_Generic.pdf

 

by: mark_willsPosted on 2008-08-07 at 06:23:15ID: 22180635

There are a couple on techrepublic, technet and MSDN - goto search and type in Disaster Recovery Plans. There are quite a few wizard type purchasable ones which a pretty good - they give very nice pictorials and time line garphics that would impress any board. But they can cost (and the more the better is kind of typical).

Note, that there are a couple of good examples "outside the square" for example, look at the Sharepoint example and the level of details / steps :http://office.microsoft.com/download/afile.aspx?AssetID=AM102437091033

There is also a few templates from Software Asset Management : http://www.microsoft.com/resources/sam/partnerguide/sales_crt_templates.mspx

Also check out DRJ journal - they have some templates and downloads, but need to subscribe : http://www.drj.com/new2dr/model/bcmodel.htm

I will have a look at a couple of mine, they do tend to be very specific, so might not be so suitable...

20120131-EE-VQP-002

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