I use OTRS. It's free, but it lacks a billing module. It does have a time accounting feature, though. Here is the feature list:
http://otrs.org/feature/
It's modular, so you may be able to find some decent addons, too.
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Side work, starting my own IT gig
Hello Experts,
This really isn't' much of a technical question. But here goes. I'm going to start doing side work after hours. Typically I'm a guy that documents the heck out of everything. I'm kind of hitting a wall with something. I'd like to find an inexpensive or free (open source) product where I can keep track of billing, quotes, finances etc. But I'd also like it to be a place where I can store client information, like software, network setup, passwords etc. Is there something that can do this?
Alternatively, I'm sure I can take care of billing with Quickbooks or Microsoft Accounting Express, but how about a product that can organize the client data portion.
Any suggestions?
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by: ComputerTechiePosted on 2009-08-06 at 20:13:06ID: 25039784
I would recommend something like this: http://www.webhelpdesk.com
CT