bruce8024
asked on
Windows 7 and IE9 do not allow GE Medical Systems information Technologies Centricity Web v2.1 to run
Using Windows 7 and IE9 the GE Medical Systems Information Technologies Centricity Web V2.1 fails to load the website even after manually installing the certificate. Has anyone figured out a work-around?
2.1 was from WinXP with IE5.5 or IE6. The manual I just read was dated 2004.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Unfortunately I have no idea how to do what you have outlined here. How can you change a file that resides on the internet? Is there a patch somewhere?
^ one would assume that the site admin would have access to the page, and that it is hosted internally. It has to reside somewhere, and have an admin (or two or three...). So, if you are accessing someone else's host, contact that admin with the problem.
I have no idea who those people would be. I may just have to give up.
Not sure why. If you are using Centricity, I assume you (or someone) is paying some money to somebody for the system or access to it. Or if you're contracted, then you should have a point of contact.
I am a voluntary attending at a hospital that uses centricity. I want to look at x-rays in my home on my new computer. The people at the help desk are not going to modify this file to satisfy me. I am stuck
I see. You could point them to this thread as a reference. They may not know...or have not had enough complaints yet. Yours could be the straw that broke the camel's back.
Another alternative is to use older IE8. IE9 in "compatibility mode" will still show the scripting engine as 9. You have to be actually running IE8 standalone to get 5.8 to show in the site's check.
"XP Mode" runs a virtualized instance of Windows XP. It's available for Windows 7 Professional, Ultimate, and Enterprise. It's a multi-step process, but I use it to keep some older applications (and printers) available.
IIRC, there is a way to un-install IE9 from Windows 7. See here.
Another alternative is to use older IE8. IE9 in "compatibility mode" will still show the scripting engine as 9. You have to be actually running IE8 standalone to get 5.8 to show in the site's check.
"XP Mode" runs a virtualized instance of Windows XP. It's available for Windows 7 Professional, Ultimate, and Enterprise. It's a multi-step process, but I use it to keep some older applications (and printers) available.
IIRC, there is a way to un-install IE9 from Windows 7. See here.
You have clearly never worked in a hospital or dealt with a hospital IT department. If it doesn't concern a computer on their site THEY DON'T CARE. They consider remote access for physicians a luxury and if it doesn't work, tough. That is why I am look for a solution that I can implement, alas to no avail.
Two solutions should be within your means: install XP Mode or un-install IE9
Those same solutions may already be being used by others who are successfully connecting remotely. I can't speak for any I.T. department but mine. But a good salesman once told me, "You can't get the sale if you don't ask for the sale."
Remote access on a personal computer may not be mission-critical. But there are "convenience" items...even in healthcare. Guest WiFi for patients, and access for BYO personal devices (iPads, smartphones, etc.) are two things I'd never imagine would happen. But I've seen both.
Best of luck getting IE8 working.
Those same solutions may already be being used by others who are successfully connecting remotely. I can't speak for any I.T. department but mine. But a good salesman once told me, "You can't get the sale if you don't ask for the sale."
Remote access on a personal computer may not be mission-critical. But there are "convenience" items...even in healthcare. Guest WiFi for patients, and access for BYO personal devices (iPads, smartphones, etc.) are two things I'd never imagine would happen. But I've seen both.
Best of luck getting IE8 working.
Is there a way to have IE9 report version 5.8 (registry change, etc..)?
You can also try compatibility mode in Internet Explorer 9, sometimes that works.
http://windows.microsoft.com/is-IS/windows7/How-to-use-Compatibility-View-in-Internet-Explorer-9
http://windows.microsoft.com/is-IS/windows7/How-to-use-Compatibility-View-in-Internet-Explorer-9