LeoS
asked on
WSUS Computer, "Windows could not search for new updates, Error Code 800B0001", Windows Update encountered an unknown error
Reloaded Computer managed by wsus. How do I correct this error?
Try turning off the Antivirus software or Firewall Software.
CT
CT
ASKER
Please forgieve me for not giving more details.
Operating System is Windows 7 Enterprise Edition 32bit.
The Computer was reloaded using SCCM, then got the error described, unable to update via wsus.
Last action, installing updates after checking online for updates, still set to receive updates: Managed by your system administrator.
I will try deleting Software Distribution folder after the updates finish installing & let you know what happens. Thank you.
Operating System is Windows 7 Enterprise Edition 32bit.
The Computer was reloaded using SCCM, then got the error described, unable to update via wsus.
Last action, installing updates after checking online for updates, still set to receive updates: Managed by your system administrator.
I will try deleting Software Distribution folder after the updates finish installing & let you know what happens. Thank you.
ASKER
i will try turning off the Antivirus software as well, there is no firewall software.
ASKER
I noticed an error in the Event Log, Event ID 4107 Microsoft Windows CAPI2 and followed advice from technet post - http://social.technet.microsoft.com/wiki/contents/articles/3128.event-id-4107-microsoft-windows-capi2.aspx
from a command prompt, typed the following command: certutil -urlcache * delete
post states error is because the Microsoft Certificate Trust List (CTL) Publisher certificate expired. I read another post where inability for a managed Computer to get updates was related to trust/certificate issues.
from a command prompt, typed the following command: certutil -urlcache * delete
post states error is because the Microsoft Certificate Trust List (CTL) Publisher certificate expired. I read another post where inability for a managed Computer to get updates was related to trust/certificate issues.
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ASKER
Can get update from online but this Computer needs to be managed by wsus. i will check that link, thank you
ASKER
Issue is resolved, updates are Managed by wsus again & installing. i did not get to attempt any EE suggestions because i was already trying a couple of things--not sure which resolved it.
Resolution was either:
1. allowing updates to run from online
or
2. advice from technet post - http://social.technet.microsoft.com/wiki/contents/articles/3128.event-id-4107-microsoft-windows-capi2.aspx
from a command prompt, typed the following command: certutil -urlcache * delete
Resolution was either:
1. allowing updates to run from online
or
2. advice from technet post - http://social.technet.microsoft.com/wiki/contents/articles/3128.event-id-4107-microsoft-windows-capi2.aspx
from a command prompt, typed the following command: certutil -urlcache * delete
ASKER
I've requested that this question be closed as follows:
Accepted answer: 0 points for LeoS's comment #38155883
for the following reason:
Issue was resolved by one of two things i was already attempting.
Accepted answer: 0 points for LeoS's comment #38155883
for the following reason:
Issue was resolved by one of two things i was already attempting.
ASKER
Error returned after a few updates ran managed by wsus, i spoke too soon.
ASKER
unfortunately turning off antivirus did not help
ASKER
i ran the Microsoft Fix it from http://support.microsoft.com/kb/822798/en-us suggested by als315 and the computer is now running the update managed by wsus. i will run a few more updates managed by wsus before i celebrate and call this fixed this time around.
ASKER
when i tried to register dll, regsvr32 /u initpki.dll, error message "The module "initpki.dll" failed to load. specified module could not be found
ASKER
Error occurred again. Microsoft Fix it from http://support.microsoft.com/kb/822798/en-us suggested by als315 appeared to correct issue but after restart error occurred again.
ASKER
Currently working thru http://windows.microsoft.com/is-IS/windows7/Windows-Update-error-800B0001 suggested by Venurajav
ASKER
System Update Readiness Tool does not correct the problem, as per link http://windows.microsoft.com/is-IS/windows7/Windows-Update-error-800B0001 suggested by Venurajav; next step per this link is to repair Windows, going to try that next
I have cmd fils for WSUS clients repair (you can play with commands):
REM Stop the Automatic Updates service
net stop wuauserv
REM Stop the Windows Management Instrumentation service
net stop winmgmt
REM Backup ReportingEvents.log. Then, delete the contents of
REM %systemroot%\SoftwareDistr ibution and
REM %systemroot%\system32\WBEM \Repositor y
REM copy %systemroot%\softwaredistr ibution\re portingeve nts.log %homedrive%\
del /f /q %systemroot%\softwaredistr ibution\*. *
move %homedrive%\reportingevent s.log %systemroot%\softwaredistr ibution
REM Delete SusClientID and AccountDomainSid keys from
REM HKLM\SOFTWARE\Microsoft\Wi ndows\Curr entVersion \WindowsUp date
SET WU_KEY=HKLM\SOFTWARE\Micro soft\Windo ws\Current Version\Wi ndowsUpdat e
reg delete %WU_KEY% /v SusClientID
reg delete %WU_KEY% /v AccountDomainSid
SET WU_KEY=
REM Start the Automatic Updates service
net start wuauserv
REM Start the Windows Management Instrumentation service
net start winmgmt
REM Force a group policy update
gpupdate /force
REM Roll the WU Client...
wuauclt /resetauthorization /detectnow
REM Stop the Automatic Updates service
net stop wuauserv
REM Stop the Windows Management Instrumentation service
net stop winmgmt
REM Backup ReportingEvents.log. Then, delete the contents of
REM %systemroot%\SoftwareDistr
REM %systemroot%\system32\WBEM
REM copy %systemroot%\softwaredistr
del /f /q %systemroot%\softwaredistr
move %homedrive%\reportingevent
REM Delete SusClientID and AccountDomainSid keys from
REM HKLM\SOFTWARE\Microsoft\Wi
SET WU_KEY=HKLM\SOFTWARE\Micro
reg delete %WU_KEY% /v SusClientID
reg delete %WU_KEY% /v AccountDomainSid
SET WU_KEY=
REM Start the Automatic Updates service
net start wuauserv
REM Start the Windows Management Instrumentation service
net start winmgmt
REM Force a group policy update
gpupdate /force
REM Roll the WU Client...
wuauclt /resetauthorization /detectnow
ASKER
thank you als315, i tried those commands, still same error. more background, this computer was formerly windows xp, deleted out of active directory and out of sccm, reloaded using sccm. only reloaded computers are having this issue, new computers are not having this issue. error on wsus server?
ASKER
reloaded windows 7 enterprise edition, 32bit
ASKER
ran repair on Windows 7 then it allowed updates managed by wsus, installing 84 updates now. after restart seems to be where the error occurs, i'll report in what happens after 84 updates complete and it restarts
ASKER
Issue resolved, Windows is up to date, all Updates applied managed by wsus! Repair of Windows 7 corrected the issue as per link http://windows.microsoft.com/is-IS/windows7/Windows-Update-error-800B0001 suggested by Venurajav. Points to Venurajav. Cheers!
ASKER
Windows 7 repair corrected issue as per link http://windows.microsoft.com/is-IS/windows7/Windows-Update-error-800B0001
Operating system, what was happened with computer?
Some problems are described here:
http://support.microsoft.com/kb/822798/en-us
Try to delete (rename) Software Distribution folder (stop update service at first and start it after deletion).