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03.27.2008 at 09:38AM PDT, ID: 23274711
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8.2

Problem connecting with remote tools.

Asked by bmiisdept in MS System Center, Remote Access Software, Remote Desktop/Terminal Services

Tags: , , ,

Alright I had asked a similar question before, but I have since delved in a bit further so I figure a new question is order.

Here is my scenario:
I have SCCM 2007 running just fine, with all client agents configured to best practices recommendations.
We have a few client machines that are running an older version of the SMS client, from our pilot program when we ran SMS 2003. The older client version is: 2.50.4253.3000
Most of our clients are running the newer SCCM 2007 client version: 4.00.5931.0001
In both cases all of the client agents are installed and enabled.
I have punched the appropriate holes in the firewalls on both systems; TCP ports 2701, 2702 and 3389 for RDP.
All of our clients are XP SP2 machines.
Now is the question part: I can connect to the older version clients without issue. The new clients I can only connect to if the firewall is turned off; even with the exceptions made if the firewall is on I cannot connect to the client.
Ideas?
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[+][-]03.28.2008 at 11:03AM PDT, ID: 21232734

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[+][-]04.04.2008 at 07:37AM PDT, ID: 21282187

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[+][-]04.16.2008 at 01:08PM PDT, ID: 21371492

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[+][-]05.21.2008 at 09:30AM PDT, ID: 21616716

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About this solution

Zones: MS System Center, Remote Access Software, Remote Desktop/Terminal Services
Tags: Microsoft, SCCM, 2007, Remote Tools problems
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Solution Provided By: bmiisdept
Participating Experts: 1
Solution Grade: A
 
 
 
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