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07.17.2008 at 03:51AM PDT, ID: 23572688 | Points: 500
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How to detect Mail User Agents (MUA) with a web bug

Asked by RE-MEDIA in Web Development, Email Clients, Marketing

Tags: , ,

Hi

I'm currently building a mailshot system. I have put a web bug into the bottom of the email template so I can track email opens, I've also got all the links in the emails going via a redirect page so I can also track those.

I came across a website the other day http://fingerprintapp.com/ that offers the service of showing you the MAUs that are being used to view your emails. All you have to do once you have signed up is start a new campaign and they give you a HTML snippet of an < img > tag with a .gif in followed by a bit of querystring i.e. open.gif?12345somecodehere. So as far as I can tell they are able to detect MUAs from a normal HTTP request for that particular image, the querystring stuff is obviously just so they can identify my particular mailshot.

I have been examining what I can get from the request.servervariables array in ASP when the request for my webbug comes in from an MUA. I get some strange results from both the server variables and the MSWC.BrowserType object . For example, when I open the email in outlook 2003 it all reports as IE7, also if I open it in gmail in firefox the request still appears as IE7.

Am I on the right lines here? The fingerprint app surely can't have access to more information than I do in a HTTP request. Do I need a better browscap.ini ?? or is it something completely different.

Thanks in advance.Start Free Trial
[+][-]07.17.2008 at 03:53AM PDT, ID: 22024017

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[+][-]07.20.2008 at 04:13PM PDT, ID: 22047367

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[+][-]07.20.2008 at 04:43PM PDT, ID: 22047434

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[+][-]07.20.2008 at 04:47PM PDT, ID: 22047441

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[+][-]07.28.2008 at 12:35AM PDT, ID: 22101236

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