Question

Web design contracts

Asked by: LeeGolding

I'm a self employed web designer / developer.

Should I let my clients have the original design files including Photoshop and Fireworks files?

I understand this is not normal practice, but I have a potential client that won't agree to the quote unless he can have access to these additional files.

When the site is completed all copyrights will be transferred to him of course. He is arguing the this includes design files.

I don't think he should have them as he may use them to create new websites off the same template without my knowledge.

First complete answer gets the points.

Thanks,

Lee.

This question is in progress. Our experts are working on an answer right now.
Sign up for immediate access to the solution once it becomes available.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2007-05-31 at 11:34:50ID22605446
Topic

Web Development

Participating Experts
6
Points
500
Comments
17

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Zoom in iframe
    I have a page where I need to display a webpage but it needs to be mini. My best thought is to use an iframe and then set the zoom to be like 35%. This works in IE7 but not in FF3. Is there a way to set the zoom for an iframe for FF3? If not, what is another way to disp...
  2. JavaScript / Html Radio buttons check uncheck?
    Quick question about my radio buttons and java script... This is the code I have -> function radio() { if(document.form1.radio.checked == false) { document.form1.radio.checked = true; } else { document.form1.radio.checked = false; } } When I cl...
  3. Firebug for Internet Explorer 7
    Is there any good development addin for IE7 like Firebug for Firefox?
  4. Web Service closes connection (.KeepAlive  =  False)
    Hello Experts, I have a web service that I am trying to call and it seems the server (or service) is closing the connection. "The underlying connection was closed: A connection that was expected to be kept alive was closed by the server." I've done research...
  5. Dragging A Modal Popup Extender when Position:Absolute…
    I have a user control that contains a modal popup extender. I would like to make the modal popup extender draggable, so I have set the drag properties of the modal popup extender appropriately. I can get this to work; the modal popup is draggable. BUT, the drag/redrawing ...
  6. Converting Application.cfm to Application.cfc
    Hello Experts! I have tried to convert my Application.cfm to Application.cfc twice over the past few months but so many errors were generated and I was so busy building the rest of the site and teaching myself ColdFusion that I quickly reverted back to the cfm. I have had var...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: lunadlPosted on 2007-05-31 at 16:49:23ID: 19192246

Well I ran into this problem once before myself. It's really up to you whether or not it is worth giving up your code, but when I did do it because the client insisted on it I charged a processing fee for providing the code and wrote a contract that disallowed him or any entities under his control to use it for profit or even non-profit use with out my consent. The source of page from a design perspective is always available to them so you really aren't losing out on too much. What you do lose out on is the server-side code. It is important to some businesses to know what they will be running on their servers. For example my client wanted to make certain there was no code that would 'break' my app once in a while so i could collect more support money. Either way, it is common for code to be made available at an extra cost to the client, but only if the contract is worth the time and the price is right. Others may say that all code should be open-source, but ya know.. it can't always be that way.

 

by: LeeGoldingPosted on 2007-05-31 at 16:54:53ID: 19192271

Thanks for the info from a code point of view.

But I was thinking from a design point of view and whether giving a client the copyright to the design gives them a right to have the source Photoshop and Fireworks design files. If they did, there is the risk of them selling the design concept on to it's customers!! Something I don't want after the hard work I put into creating it.

I guess I could write a agreement claus (I use a agreement that they have to agree to by replying to the email), that gives them the copyright, but they can't rebrand it and use the design to sell it to it's customers.

Lee.

 

by: lunadlPosted on 2007-05-31 at 17:06:55ID: 19192314

Oh I see. Well I have also run into this problem with the same client oddly enough. So I sold it to them as a logo and allowed to only use it with certain colors and I charge a fair amount of all the templated work in photoshop. With the flash movie for the introduction they wanted the same thing, but the price I was asking was more than they were willing to pay for it, but you're right a lot of work goes into these types of things and selling it off is a hard thing to do. They ended up buying the 'logos' with the design files, but not the design files for the movie. You can register the logo online with a trademark and everything. When they seem the extra cost that you have to pass on to them maybe they will change their mind about wanting those things, but it is your intellectual property and you are the person who spent those hours in front of the computer to make it easy to replicate, so price it what its worth.

 

by: lunadlPosted on 2007-05-31 at 17:08:34ID: 19192323

And a contract is necessary to prevent the reuse of it, that is what they are for... everytime you install software there is a terms and conditions box you click for this exact reason.

 

by: LeeGoldingPosted on 2007-06-02 at 11:18:45ID: 19201288

If they get the compyright when they sign-off the site, but I put in a clause in the inital agreement that they can't sell on the design concept (layout, navigation, colour scheme) to any customers to be used for profit or non profit purposes, does this stop them legally selling the design on as their own?

Thanks,

Lee.

 

by: amitkh2006Posted on 2007-06-10 at 04:56:12ID: 19252654

See it works this way. first of all, the template that you developed was developed for HIM and is not a standardized product. he has paid you to develop the template. in this case he owns all the source files as well as the template and he is free to distribute it as he deems fit. obviously he cannot stop you from selling it to another client or to recreate it.

both you and your client do not hold exclusive copyright to the design if not agreed beforehand.
its best to give him the source. had it been a standardized product, then he would have been bound by its user terms and conditions. but since he has paid for it, its his property.

 

by: LeeGoldingPosted on 2007-06-10 at 09:43:52ID: 19253484

Anyone else have any opinions on this please?

Lee.

 

by: LeeGoldingPosted on 2007-07-09 at 07:26:31ID: 19445418

Sorry these answers are not helpful to me. But thank you for your time regardless.

Lee.

 

by: VenabiliPosted on 2007-07-09 at 13:17:17ID: 19448494

It would have been kinda hard for anyone to say anything because you never said what is wrong with the above answers...

If you want it deleted - please follow the link in my previous comment.

 

by: LeeGoldingPosted on 2007-07-09 at 14:19:03ID: 19448961

The answers began as script and coding copyright related. I was only interested in design copyrights. I guess a question like this has several possible opinions, therefore I can't accept any particular answer.

 

by: lunadlPosted on 2007-07-09 at 14:46:26ID: 19449140

hahaha!!!

@ I guess a question like this has several possible opinions, therefore I can't accept any particular answer.

 

by: jk2001Posted on 2007-10-28 at 04:07:56ID: 20164264

I've seen some designers who sell the whole package.  It's not a big deal to them, because they still get called back to do more artwork.

I'm a coder.  When I code, I always sell everything including sources (if there are sources) and some development tools used to produce the site.  If they wish to resell it, that's fine with me.  (Some code is public domain and other is LGPL... so they can't sell those that well.)  The idea is to charge accordingly.  The stuff I wish to prevent them from "controlling", instead of making it hard to use, I just make it "free".  This negates the "capital" value of the code, leaving only the expenses of maintaining the code -- that is labor.

I'm not sure that would apply to art, because it's relatively easy for other artists to use your artwork to produce duplicates or modified versions.

A possible workaround for artwork is to sell your artwork concept separate from the actual work.  Create a simple "clip art" or "template" from it.   So, you can resell your work, and also reduce its value to your clients -- but at the same time, if they wish to have an exclusive on it, charge them a more.  Then, charge separately for adapting the artwork for different situations.

You can also lease the copyright to the client, and allow them to resell everything but the source.  Add a non-compete clause so only they will retail the work, and you won't compete with them.  Let them "use it up" and the rights go back to you eventually.

 

by: ZippitPosted on 2010-03-30 at 06:10:59ID: 29089599

I've been on both sides of this discussion, the coder/designer and the client purchasing a site design.  As a client I expect access to the design files as I want to be able to modify my site on my own without having to go back to the web developer for every little thing.  however, I understand that I will pay more for this right.

As a coder, I want to get paid for my work and possibly for more work in the future.  However, the fact of the matter is, the client paid me for my time.  As long as I didn't charge some kind of discounted rate, then why shouldn't they get all the 'products of my time'.  If you treat the client right they will come back for more work later.  Again, as a coder, you'll never keep a client by holding a license or some obtuse contract over their head.  you're going to get repeat clients from doing good work and treating them fairly.

Protecting yourself from them selling your work as their own is something else however.  You definitely need to have something in there saying they either Can or Cannot resell this work as their own, or they must include/don't have to include your credits on the page, etc.  Again, if they want full rights for it they pay a higher rate, but as long as they pay for the time / materials, why shouldn't they get them?

Just to be clear, I'm talking about coding/web design here that is customer specific.  not a product you are building for one client, but could possibly sell to many other clients with little to no work.  In that case then you will most likely want to hang on to your source, but offer them a significant price discount.

 

by: VenabiliPosted on 2010-03-30 at 06:30:21ID: 29091272

Zippit,

This question is 30+ months old.. I doubt that the asker still needs help :)

 

by: prafullamjnPosted on 2011-02-16 at 05:11:17ID: 34906277

When u give the file they may help you.
or some more suggestion can be get form them
.

 

by: lunadlPosted on 2011-06-27 at 08:31:52ID: 36048492

Can we close this question?

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...