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04.10.2008 at 04:43AM PDT, ID: 23311267
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9.0

Dedicated Name Sever lost after domain expired

Asked by cawthron in Web Development, ISPs & Web Hosting, Web Servers

Tags:

Hey,

1st off - I am a complete beginner when it comes to Name Servers and DNS stuff...

I host a few websites under the domain a2cglobal.com. I use to use the name servers:

Primary DNS : ns60.a2cglobal.com
Primary DNS IP : 66.98.208.65

Secondary DNS : ns61.a2cglobal.com
Secondary DNS IP: 66.98.209.13

For all my domains. Not too long ago the domain "a2cglobal.com" expired and the domains did not resolve. I fixed this by setting them to generic name server that it used when you first get the hosting account. They are currently:

Primary DNS : ns60.anyservers.com
Primary DNS IP : 66.98.208.65

Secondary DNS : ns61.anyservers.com
Secondary DNS IP: 66.98.209.13

I then went and brought a2cglobal.com again and really want to use my old Name Servers - as it is a bit more professional.

I contacted my hosting provider (IVHosting.com) with my query and their response was this:

"Hello,
the only way to fix this issue will be to terminate your all domain names and whole reseller account and set up the account for correct DNS servers. If your domain names work you should leave this as is. We do not recommend use private DNS servers just for this reason, customers forget to renew the domain names, move them, lost them etc."

Is this correct, Can any one help me out? Is this just poor support staff, eg If I swap to another host will I be able to use a2cglobal name servers again?Start Free Trial
[+][-]04.10.2008 at 10:56PM PDT, ID: 21331605

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About this solution

Zones: Web Development, ISPs & Web Hosting, Web Servers
Tags: DNS Name Servers
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Solution Provided By: ericpete
Participating Experts: 2
Solution Grade: A
 
 
[+][-]04.15.2008 at 08:57AM PDT, ID: 21359848

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[+][-]04.15.2008 at 09:02AM PDT, ID: 21359899

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[+][-]04.15.2008 at 03:08PM PDT, ID: 21363270

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