Backed by over 20 years of progressive data processing and technical experience, I am presently seeking to utilize my expertise in an IS Tech Support position within your respected organization. I am additionally skilled in multiple operating system environments, production support, and program debugging, as well as enhancement and implementation.
With an associate of science in network technology in progress, and extensive hands-on experience, I feel confident that my education and knowledge will significantly benefit the needs and goals of your team. During the course of my career, I identified system problems and recommended solutions to management and staff, while training and assisting system users. In addition, I:
o Developed checklists to monitor system maintenance and operation and fielded phone calls from company branches to ensure that a new system was processing smoothly.
o Worked solving all the types of Windows Operating System problems, including upgrades, troubleshooting and even viruses.
o Built numerous PCs from scratch and replaced countless cards and installed their associated drivers.
This brief letter merely highlights the talents and abilities I possess. A personal meeting would better acquaint you with my professional acumen and background. Please feel free to call me in order to arrange such a meeting that is conducive to your schedule. Thank you, in advance, for your valuable time and consideration. I look forward to meeting with you.
Sincerely,
William L. Turnley
