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I like to help others as much as I can and learn a lot in the process.
Live in Stockholm/Sweden
You can mail me at: justanotherjerk@hotmail.co
I think everyone should read the following wise words written by darinw at Community Support on EE.
This is a free service. That means that if the person helping you has to choose between helping
you and keeping their paying job (the job that lets them keep a roof overhead and food on the
table) then you can be sure that their job will come before your problem even if they really wish
to help you. It also means that you should carefully consider your available options before trying
to use EE as something it is not.
EE is not designed to be a complete IT solution. That is, the Experts gain little from helping you
and if you need the help in a certain time frame and the help must meet rigid quality standards
and the work must be exacting and on time or else ... then EE is perhaps not the appropriate
place to seek help. Hire a consultant and pay whatever they ask for as an hourly fee.
The LAST thing you should do is punishing the Expert that just spent a lot of time helping you
by giving them a low grade. You can bet that next time this Expert won't be so eager to help you. Nor will any Experts that he/she interacts with and a lot of our Experts know each other via email
and they do talk to each other.
Just to summarize: EE is not always the best solution for your problem. Think it through and pay
the money to hire a consultant if that is what is best for your issue. There is another facet to this
issue. Our site is not here so that you can get an Expert to do a lot of work for you and then 'pay'
them with points. Generally speaking, if the solution cannot be posted to the question then there
should be no question posted. When I get a complaint about a PAQ that someone just spent
points on and all that is there is an email correspondence and then a point award I have little
choice but to delete the question and remove the point award.
Always, always post your solution. Even if you cannot post the solution per se, because it is a
database file or whatnot, you can give a detailed description of what you did to fix the problem.
Give enough information to allow someone that buys the PAQ the ability to recreate the solution
for his or her problem.
I have some grading tips I'd like to share with you. They are just 'tips' and not rules,
but you'll be better using them in my opinion:
Tip One: Always give an 'A' grade unless you have a clear reason not to do so.
Tip Two: Before giving less than an 'A' grade, tell the Experts that the solution is less than
excellent and what grade you are prepared to assign. Give them the chance to improve their
response for a better grade.
Tip Three: Always post a comment when accepting a grade. Update the Experts and let them
know that the solution worked and why it worked.
Tip Four: Give your time to the Experts. Experts Exchange is a completely free site for you.
The only thing we ask of you is a small amount of your time when you are managing your
questions. In exchange for your time you get some of the very best help available in the world.
It really requires very little time to post a comment but the pay off is well worth it when the
Experts feel appreciated - see Tip One.
Tip Five: Always post a response to every post that each Expert makes. This keeps the Experts
informed of your progress and the current state of the problem. You will never regret keeping the
Experts informed on the status of your problem that they are trying to fix.
That is it.
If you will follow those five tips, you will get the most out of Experts Exchange - The Best Site
On The Internet!
Live in Stockholm/Sweden
You can mail me at: justanotherjerk@hotmail.co
I think everyone should read the following wise words written by darinw at Community Support on EE.
This is a free service. That means that if the person helping you has to choose between helping
you and keeping their paying job (the job that lets them keep a roof overhead and food on the
table) then you can be sure that their job will come before your problem even if they really wish
to help you. It also means that you should carefully consider your available options before trying
to use EE as something it is not.
EE is not designed to be a complete IT solution. That is, the Experts gain little from helping you
and if you need the help in a certain time frame and the help must meet rigid quality standards
and the work must be exacting and on time or else ... then EE is perhaps not the appropriate
place to seek help. Hire a consultant and pay whatever they ask for as an hourly fee.
The LAST thing you should do is punishing the Expert that just spent a lot of time helping you
by giving them a low grade. You can bet that next time this Expert won't be so eager to help you. Nor will any Experts that he/she interacts with and a lot of our Experts know each other via email
and they do talk to each other.
Just to summarize: EE is not always the best solution for your problem. Think it through and pay
the money to hire a consultant if that is what is best for your issue. There is another facet to this
issue. Our site is not here so that you can get an Expert to do a lot of work for you and then 'pay'
them with points. Generally speaking, if the solution cannot be posted to the question then there
should be no question posted. When I get a complaint about a PAQ that someone just spent
points on and all that is there is an email correspondence and then a point award I have little
choice but to delete the question and remove the point award.
Always, always post your solution. Even if you cannot post the solution per se, because it is a
database file or whatnot, you can give a detailed description of what you did to fix the problem.
Give enough information to allow someone that buys the PAQ the ability to recreate the solution
for his or her problem.
I have some grading tips I'd like to share with you. They are just 'tips' and not rules,
but you'll be better using them in my opinion:
Tip One: Always give an 'A' grade unless you have a clear reason not to do so.
Tip Two: Before giving less than an 'A' grade, tell the Experts that the solution is less than
excellent and what grade you are prepared to assign. Give them the chance to improve their
response for a better grade.
Tip Three: Always post a comment when accepting a grade. Update the Experts and let them
know that the solution worked and why it worked.
Tip Four: Give your time to the Experts. Experts Exchange is a completely free site for you.
The only thing we ask of you is a small amount of your time when you are managing your
questions. In exchange for your time you get some of the very best help available in the world.
It really requires very little time to post a comment but the pay off is well worth it when the
Experts feel appreciated - see Tip One.
Tip Five: Always post a response to every post that each Expert makes. This keeps the Experts
informed of your progress and the current state of the problem. You will never regret keeping the
Experts informed on the status of your problem that they are trying to fix.
That is it.
If you will follow those five tips, you will get the most out of Experts Exchange - The Best Site
On The Internet!
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