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| Date | Points | Title | Activity Type | Zone |
|---|---|---|---|---|
| 11/10/09 | 500 | Cannot Connect To SBS 200… | Accepted | Windows 2003… |
| 08/24/09 | 125 | SBS 2008 Backup to multipl… | Accepted | SBS Small Busine… |
| 06/11/09 | 380 | Flash Player will not install | Assisted | Microsoft OS |
| 06/10/09 | 500 | Cannot access hotmail account | Accepted | Internet / Email |
| 05/29/09 | 500 | standard user default drive letter | Accepted | Windows Vista |
| Date | Points | Title | Activity Type | Status | Zone |
|---|---|---|---|---|---|
| 10/16/09 | 500 | Incoming email Problem Exchan… | Comment | PAQ | Exchange |
| 09/18/09 | 500 | Cannot access Server 200… | Comment | PAQ | SBS Small Busine… |
| 09/07/09 | 0 | Using performance monitor to l… | Comment | Deleted | Windows Server … |
| 07/14/09 | 500 | Avaya Voicemail Through Email | Comment | PAQ | Office / Producti… |
| 06/26/09 | 500 | MS Access 2.0 .mdb File … | Comment | PAQ | MS Access |
| Date | Points | Title | Status | Zone |
|---|---|---|---|---|
| 11/04/09 | 500 | Cannot Connect To SBS 2003 Serv… | PAQ | Windows 20… … |
| 10/16/09 | 0 | Automated Request for Attention: Q_… | PAQ | General Communit… |
| 10/16/09 | 500 | Incoming email Problem Exchange 2003 | PAQ | Exchange |
| 09/18/09 | 500 | Cannot access Server 2003 Share… | PAQ | SBS Small Bu… … |
| 09/07/09 | 0 | 15 Sep 09 03 - Automated Requ… | PAQ | General Communit… |