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| Date | Points | Title | Activity Type | Zone |
|---|---|---|---|---|
| 11/09/09 | 500 | Blocking internet for different u… | Assisted | Windows XP |
| 11/01/09 | 500 | USER32.DLL Infected, repl… | Assisted | Windows XP |
| 10/21/09 | 500 | Symantec Enpoint Antivirus ins… | Assisted | Symantec Anti-Vi… |
| 10/10/09 | 500 | windows 2003 shuts down… | Accepted | Windows 2003… |
| 10/06/09 | 500 | problem receive email "Relay … | Accepted | DHCP |
| Date | Points | Title | Activity Type | Status | Zone |
|---|---|---|---|---|---|
| 10/15/09 | 500 | External hard drive turn to RA… | Comment | Open | Windows Server … |
| 10/05/09 | 500 | Error on Start up | Comment | Open | Windows 2003… |
| 10/02/09 | 250 | UBCD iso fails to boot Win 20… | Comment | PAQ | Win NT Setup |
| 10/02/09 | 500 | Is it valid to backup windows b… | Comment | PAQ | Windows XP |
| 10/01/09 | 500 | EBS 2008 RWW Single Sign… | Comment | PAQ | Essen. Business… |