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| Date | Points | Title | Activity Type | Zone | |
|---|---|---|---|---|---|
| 1 | 08/03/2008 | 80 | Ethernet port not responding to PINGs | Assisted | SBS Small Busine… |
| 2 | 03/12/2008 | 0 | HP 5610 All In One Printing Issue wi… | Accepted | HP Printers |
| 3 | 02/15/2008 | 250 | WAN failover from primary to secondar… | Accepted | Routers |
| 4 | 02/11/2008 | 500 | Outlook 2003 is not forwarding bit… | Accepted | Email Clients |
| 5 | 01/24/2008 | 500 | Bluetooth DUN. | Accepted | Bluetooth |
| Date | Points | Title | Activity Type | Status | Zone | |
|---|---|---|---|---|---|---|
| 1 | 07/01/2008 | 500 | Recovering Deleted Items from Exchan… | Comment | PAQ | Exchange |
| 2 | 07/01/2008 | 500 | Error on remote system when remote d… | Comment | PAQ | Windows RDP |
| 3 | 07/01/2008 | 500 | Redundant Default Gateways For Clients | Comment | PAQ | MS Forefront-ISA |
| 4 | 07/01/2008 | 500 | Interimitten |
Comment | PAQ | Switches / Hubs |
| 5 | 04/11/2008 | 500 | Security: Disable Wireless While Conn… | Comment | PAQ | Windows Network… |
| Date | Points | Title | Status | Zone | |
|---|---|---|---|---|---|
| 1 | 07/01/2008 | 0 | Automated Request for Attention: Q_2315… | PAQ | General Communit… |
| 2 | 04/11/2008 | 500 | Security: Disable Wireless While Connected to… | PAQ | Windows Net… … |
| 3 | 02/28/2008 | 500 | VPN Connection disables communicatio |
PAQ | VPN … |
| 4 | 02/11/2008 | 500 | Error on remote system when remote desktop … | PAQ | Windows RDP … |
| 5 | 01/10/2008 | 0 | HP 5610 All In One Printing Issue with Word | PAQ | HP Printers … |