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| Date | Points | Title | Activity Type | Zone | |
|---|---|---|---|---|---|
| 1 | 11/14/2007 | 500 | Backing up Microsoft Exchange server… | Assisted | Windows 2003… |
| 2 | 10/30/2007 | 500 | Good Incrimental backup software | Accepted | Backup / Restore… |
| 3 | 10/09/2007 | 500 | Server Backup | Accepted | Removable Backu… |
| 4 | 09/12/2007 | 500 | Windows xp, disk cloning | Assisted | Backup / Restore… |
| 5 | 09/10/2007 | 500 | Simple backup to DVD | Accepted | Removable Backu… |
| Date | Points | Title | Activity Type | Status | Zone | |
|---|---|---|---|---|---|---|
| 1 | 09/17/2008 | 400 | Cannot apply Rollup 4 to my Exchange… | Comment | Open | Exchange |
| 2 | 09/12/2007 | 0 | Mail attachment filtering - per user rules | Comment | Deleted | Anti-Virus |
| 3 | 09/10/2007 | 500 | Server anti virus software | Comment | PAQ | Anti-Virus |
| 4 | 09/10/2007 | 250 | Updates on Machine with no Internet A… | Comment | PAQ | Desktop Anti-Virus |
| 5 | 09/10/2007 | 250 | Microsoft, XP, Service Pack 2, Virus | Comment | Deleted | Windows XP |
| Date | Points | Title | Status | Zone | |
|---|---|---|---|---|---|
| 1 | 08/28/2007 | 125 | Give Full access to help desk on all Company c… | PAQ | Active Directory |