Mirtheil
Sr. Support Engineer
  • Cedar Park,
  • Texas,
  • United States of America
Member Since: 2002/10/20
Industry: Computer & IT
Top Skills:
Tech Certifications:
CERTIFIED EXPERT

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Total points705,486
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Solutions: 518
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Group Discussions: 1
Professional Background
Software Developer
eMDs
July 2013 – June 2020
Austin, TX
Primary responsibilities include:
Designing and implementing new functionality.
Escalation point to support existing releases.
Troubleshooting installation and usage issues across the entire product line.
Fixing defects using Delphi, C#, and SQL.
Using InstallShield to build new and maintain installers for various projects.

Skills used:
Client / Server Win32 application development, support, and maintenance.
Web API, HTTP usage from both client and server side.
Windows Service development
Console, UI, and backend application development, troubleshooting, and support.
Delphi
C#
SQL
InstallSheild
Sr Software Developer
Pervasive Software
January 2008 – July 2013
Austin, TX
Responsibilities

Primary responsibilities included fixing internal and external customer reported issues with SDK interfaces, including OLEDB, PDAC, and ActiveX, for the Pervasive.SQL product.
Identified and fixed defects in AuditMaster and Pervasive.SQL installs.
Added new versions of Embarcadero RAD Studio support to the PDAC interface (VCL component for RAD Studio).
Wrote samples for internal and external customers showcasing various SDK interfaces and programming languages.

Accomplishments
Wrote a number of tools, samples, and programs that are used both by internal and external customers. These tools include the autorun program used by the Pervasive.SQL, AuditMaster, Backup Agent, and Data Exchange installers and an ASP.NET membership provider using the Pervasive ADO.NET provider

Skills Used
I used communication skills to discuss, plan, and implement any changes to samples or production code. Troubleshooting issues reported by customers to determine the best fix needed. Writing or fixing code to solve problems reported by customers or write a sample to demonstrate a specific function or set of functions for customers.
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Education
No Education Background shown
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Full Biography

I've developed custom applications and web sites using Delphi, Visual Basic, C#, ASP, Btrieve/Pervasive.SQL, and SQL Server.
I've been using Pervasive.SQL and Btrieve for over 20 years.
I am a Certified Pervasive Developer and Technician.

Languages
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Level Progress

Current: Level 18
Mirtheil needs 16,514 points to level up.
LVL 19
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    2
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  • Windows Server 2003
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  • Pascal
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  • Windows 7
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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