Question

Cannot connect to Microsoft CRM 4.0 with the CRM Outlook Client

Asked by: RichardRiga

Hello,

I have CRM 4.0 and all of its prerequisites running off a virtual Windows Server 2003.  I can connect and use the web client and all of its features, with no problems.  Everything works fine on that end; however, after I installed the CRM client for Outlook (on a different machine), I have the following error in a popup dialog during configuration.

"The request failed with HTTP status 401: Unauthorized"

Upon clicking the OK button, another dialog box pops up with "Mandatory updates for Microsoft Dynamics CRM could not be applied successfully.  Try running the application again."

I have tried both ways of connecting (through My Company and An online service provider), but the result is the same every time.

Any help would be greatly appreciated.  Thank you.

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Asked On
2008-04-11 at 11:55:10ID23316120
Topics

Microsoft Dynamics

,

CRM Software

Participating Experts
6
Points
500
Comments
18

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Expert Comment

by: WilyGuyPosted on 2008-04-13 at 18:10:42ID: 21346937

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by: RichardRigaPosted on 2008-04-14 at 05:49:14ID: 21349506

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by: WilyGuyPosted on 2008-04-14 at 06:00:34ID: 21349563

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by: RichardRigaPosted on 2008-04-14 at 08:36:54ID: 21350936

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by: RichardRigaPosted on 2008-04-14 at 08:37:54ID: 21350943

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by: RichardRigaPosted on 2008-04-14 at 08:39:42ID: 21350954

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by: RichardRigaPosted on 2008-04-14 at 08:59:44ID: 21351115

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by: RichardRigaPosted on 2008-04-14 at 09:03:10ID: 21351145

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by: RichardRigaPosted on 2008-04-15 at 10:05:54ID: 21360515

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by: RichardRigaPosted on 2008-04-17 at 06:14:12ID: 21376616

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by: RichardRigaPosted on 2008-04-17 at 06:22:50ID: 21376716

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by: AtiaSolutionsPosted on 2008-04-29 at 04:12:40ID: 21461111

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