I have created a workflow that checks for new cases if they were entered by phone or email and then sends the case to a queue, then it sends and email to the techs. The problem i am having is that this workflow does not work unitl 12:01 pm. Is there an option in crm that i can change times? I have the correct time zone and i have the business starting at 4am and closeing at 9 pm.
thanks
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